People Consultant, Fenergo
+ Opportunity to earn an annual company bonus
Clinet lifecycle management for financial services
Job no longer available
Clinet lifecycle management for financial services
501-1000 employees
Job no longer available
+ Opportunity to earn an annual company bonus
501-1000 employees
Company mission
To enable financial institutions to digitally transform their end-to-end client lifecycle processes.
Role
Who you are
- Degree in business or related field
- Experience in a Consulting, Business Analyst or Business Partner role
- Proven experience supporting organisational change initiatives
- Proven track record to manage multiple projects simultaneously from inception to delivery
- Skilled in designing and implementing tailored solutions for diverse functions
- Expertise in high-performance culture and process improvements
- Strong collaboration, communication and stakeholder influencing skills
- Analytical problem-solver focused on impactful results
- Detail-oriented, with the ability to leverage data to drive decisions and strategies
- Experienced coach for leaders and managers
- Adaptable, proactive mindset, ability to thrive in a fast-paced, dynamic environment
- Committed to continuous improvement and staying current with industry trends
What the job involves
- This role plays a pivotal role in driving strategic people initiatives and supporting organisational growth.
- As a key member of the People & Places team, you will work closely with functional leaders and cross-functional teams to design and implement solutions that align with the company’s OKRs.
- This role focuses on organisational change, process optimisation, and contributing to the design and adoption of people programs, ensuring the company is set up to scale efficiently
- Lead projects from conception to delivery, collaborating across functions and geographies to achieve business goals
- Partner with multi-disciplinary teams to analyse challenges, design and implement tailored frameworks addressing functional needs
- Use data insights to identify trends, optimise processes and enhance organisational performance
- Partner on organisational change such as org design, process improvements, and scaling strategies, ensuring stakeholder readiness and adoption
- Shape and support the rollout of new People solutions and systems, ensuring user adoption
- Partner with functional leaders, finance, and operations on effective headcount planning
- Embed a high-performance culture by supporting the adoption of the Perform Framework
- Ensure fair and motivating outcomes through the use of market data to inform competitive hiring, compensation and performance decisions
- Ensure every hire counts through high hiring standards, supporting leadership interviews and effective onboarding
- Partner with leaders to address employee relations matters fairly and effectively
- Plan and deliver engagement and recognition initiatives tailored to functional needs
- Coach managers and leaders, championing continuous learning and development
- Identify opportunities for process improvements and to streamline ways of working
- Leverage commercial insights and people data to drive informed decisions
- Lead the execution of company-wide people programs with a focus on Last Mile Delivery, ensuring successful rollouts and stakeholder engagement
- Act as the voice of our employees, contributing to the design and refinement of key People Programs such as CORE, Perform with Purpose, Engagement, and talent initiatives
- Champion a high hiring standard by participating in leadership interviews and supporting effective onboarding of new leaders
- Contribute to a knowledge-sharing community within the Strategic Partner team, promoting best practices and ongoing learning,
- Measures of Success:
- Deliver functional projects and People team initiatives on time, driving clear outcomes and business impact
- Successful adoption of organisational changes
- Improved or maintained eSat scores
- Monitored voluntary attrition with targeted interventions as needed
- Voluntary attrition with regular reporting and targeted change initiatives as needed
- Achievement of functional targets for goal setting, with a high percentage meeting quality benchmarks
- Development and effective execution of engagement plans
- Timely and effective onboarding of new leaders
- Resolution of employee relations cases within set timelines
- Demonstrated improvements in process efficiency and operational effectiveness
- Knowledge Base Contributions: number of best practices, templates, guides, or case studies added to the Strategic Partner team's knowledge base
Our take
The regulatory technology market is set to see a big jump in the coming years. With market drivers including new regulations in the financial sector and rising instances of money laundering globally, regulatory technology companies are going to have some big opportunities to get their teeth into.
Fenergo is a major player in this industry. In a nutshell, Fenergo handles client and regulatory technology for financial services, providing Client Lifecycle Management (CLM) software solutions for major financial institutions. Used by over 30 of the top 50 financial institutions in the world, Fenergo enables its clients to be compliant with regulations whilst maintaining an excellent client experience. Creating an 82% faster onboarding process with a 40% reduction in overall costs, the financial advantages for users are clear.
Following its 2021 acquisition by Astorg and Bridgepoint which has brought a fresh injection of capital, Fenergo is focused on growth and innovation. With 10 offices worldwide and clients including Santander and Bank of China, Fenergo looks to be in a very strong position. That being said, this is a market that is changing fast, and growing adoption of artificial intelligence, cloud computing and machine learning in particular will bring interesting opportunities and challenges for Fenergo in the years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2020
$85.3m
LATE VC
Jul 2019
$77.1m
GROWTH EQUITY VC
Total funding: $242.1m
Company benefits
- Flexible working
- Employee wellness program
- On-going training & career progression plans
- Employee recognition plan
- Sports & social activities
- Mentoring & Coaching
- Professional Development
- Give Back to the Community
- Employee Support Groups
Leadership
Max Murphy
(CEO)A software engineer with 20 years’ experience developing and delivering enterprise software for banks.
Salary benchmarks
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