$134-186k
+ Equity
Customer service platform
Be an early applicant
$134-186k
+ Equity
101-200 employees
To make customer service radically personal.
Gladly is a cloud-based platform integrating multiple customer service channels into a single UI. It helps companies cater to the upward trend in personalized service in a simple and effective manner, and has received a boost recently through its certified app partnership with Shopify. Via this partnernship, Shopify merchants can integrate with Gladly’s platform, enabling them to offer personalised customer service.
With Gladly, customers are at the center and brands can communicate with their customers seamlessly across any channel from voice, email, messaging, chat, and social media.
The rise in e-commerce has meant demand for services like Gladly is growing. Gladly has focused on adding a suite of new features to its platform, like payment capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Few candidates hear
back within 2 weeks
15% employee growth in 12 months
Sep 2024
$40m
LATE VC
Dec 2022
$55m
LATE VC
Bernal Heights, San Francisco, CA
Dirk Kessler
(Co-founder)They were a Senior Software Engineer at Claris. Former Architect for 4 years at FileMaker Inc. They also were the Principal Engineer at Vontu. Worked at Symantec for 7 years, leaving as Distinguished Engineer. They were an Entrepreneur in Residence at Greylock Partners.
Michael Wolfe
(Co-founder)Studied Computer Science at Stanford. They worked as a Developer at Goldman Sachs. Former Director of Engineering at iPro+. Previously a VP of Engineering at Kana Communications. They co-founded Vontu. CEO of Pipewise. Current Portfolio Advisor at Point Nine Capital.
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