Outreach & Enrollment Coordinator, WelbeHealth

Salary not provided

Salary/Wage base range for this role is $24.39 - $32.20 hourly + Bonus + Equity

Salesforce

Athena

Junior level

Los Angeles

Office located in Long Beach, CA

At-home healthcare for the elderly

Be an early applicant

At-home healthcare for the elderly

501-1000 employees

HealthcareB2CPersonal health

Be an early applicant

Salary not provided

Salary/Wage base range for this role is $24.39 - $32.20 hourly + Bonus + Equity

Salesforce

Athena

Junior level

Los Angeles

Office located in Long Beach, CA

501-1000 employees

HealthcareB2CPersonal health

Company mission

To help seniors thrive and live longer with greater connection, vitality, and meaning.

Job

Company

Role

Who you are

Associate’s degree in a relevant field, bachelor’s degree preferred
Two (2) years of relevant experience preferred
Strong customer service orientation
Ability to work independently with minimal supervision
Reliable means of transportation
Experience in Salesforce, MS Office Suite, and/or Athena preferred
Bilingual preferred

What the job involves

Reporting to the Marketing, Outreach, Enrollment, and Eligibility (MOEE) Director, the Outreach and Enrollment (O&E) Coordinator is accountable for initiating, coordinating, and scheduling the PACE eligibility and enrollment process
The O&E Coordinator provides customer service driven by our mission, vision, and values
Answer calls from prospective participants and conduct follow-up calls to referrals, while providing great customer service, explaining the WelbeHealth enrollment process, and converting all inbound inquiries to home visits
Assign possible enrollments to the Benefits Coordinator when there are financial concerns/questions, share of costs (SOC), or Medi-Cal applications to be completed for financial verification
Demonstrate in-depth knowledge of all relevant components of MOEE Playbook
Schedule of initial home visits, LOC visits, MSW/PCP assessments, Enrollment Conferences, and transportation for all visits
Aid MOEE Director and team in MOEE meeting facilitation, using available A/V to document tasks, follow-ups, notations, and assignments of MOEE team in Salesforce
Assist with PR, marketing, outreach, and enrollment projects as needed

Our take

Healthcare and insurance can be tricky to navigate, especially for the eldest and most vulnerable. That's what WelbeHealth aims to change with its healthcare management program for seniors.

It markets its program as ‘PACE’ - that’s Program of All-inclusive Care for the Elderly - which means that once a patient signs up, WelbeHealth coordinates and pays for all their healthcare, taking pressure off the patient and caregivers. It’s covered under Medicare and Medi-Cal and puts a strong focus on coordinating support to help patients stay at home and remain an active part of their community.

There’s a wide market for healthcare management, particularly healthcare for seniors. WelbeHealth’s offer has raised impressive funds and seen solid growth and community impact. In 2023, it bolstered its growth with new hires in key leadership positions, indicating its attractiveness for medical science and technology leaders.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

26% employee growth in 12 months

Glassdoor (3.3)

Company

Funding (last 2 of 4 rounds)

Feb 2020

$30m

SERIES C

Jun 2018

$15m

SERIES B

Total funding: $61.2m

Company benefits

TIME TO RECHARGE: We believe in healthy and refreshed employees. That’s why full-time employees get 17 days of paid time off in year one, 12 company holidays and 5 sick days
EQUITY PARTICIPATION RIGHTS FOR ALL: Our success is a reflection of our employees. That’s why we’ve implemented a best practice from leading companies: Equity Grants for all employees
COMPREHENSIVE BENEFITS: We’ve got you covered! Health, dental, vision and life insurance coverage. Paid parental leave. 401k matching program. Continuing Medical Education opportunities

Company HQ

Downtown Menlo Park, Menlo Park, CA

Leadership

Adam Groff

(Co-founder)

Co-founded Calibrater Health, GoHealth Urgent Care and Better Life Partners, and work at Dartmouth Hitchcock Medical Centre.

Si France

(CEO & Co-founder)

Former Engagement Manager at McKinsey, and co-founder & CEO of GoHealth Urgent Care.

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