Benefits Manager, Zapier
$141.1-211.7k
+ Equity + Bonus
Excel
Google Sheets
Senior and Expert level
Remote from US
Workflow automation service
Be an early applicant
Workflow automation service
1001+ employees
B2BEnterpriseInternal toolsProductivityAutomation
Be an early applicant
$141.1-211.7k
+ Equity + Bonus
Excel
Google Sheets
Senior and Expert level
Remote from US
1001+ employees
B2BEnterpriseInternal toolsProductivityAutomation
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- This role requires deep expertise in U.S. benefits and leave of absence (LOA) programs, with the ability to operate effectively across global markets
- You have 8+ years of progressive experience in Benefits, Leave, or Total Rewards, U.S.-based with strong multi-state expertise and a track record of global program ownership. You’ve led implementations such as carrier transitions and PEO migrations, ensuring compliance, cost efficiency, and a great employee experience
- You have strong analytical and strategic skills. You use data to evaluate trade-offs, influence decisions, and continuously improve benefits offerings. You’re comfortable in Excel/Google Sheets, dashboards, and data storytelling, turning insights into clear, actionable recommendations
- You have excellent written communication skills and documentation practices. As part of a 100% remote team, you communicate complex information clearly and succinctly. You document thoughtfully, maintain accurate records, and keep key stakeholders aligned
- You have strong attention to detail. You act as a subject matter expert (SME) in benefits, leave, accommodations, and wellness, collaborating across People Ops, Finance, and Legal to ensure programs are compliant, scalable, and financially responsible
- You’re strong at time management. You can balance multiple fast-moving projects, work autonomously, and build scalable, efficient processes that support business growth
- You have an AI-first mindset. You’re naturally curious about AI and regularly experiment with automation tools to streamline operations and enhance the employee experience
- At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description
What the job involves
- We're looking for a Benefits Manager to join our Total Rewards team and lead the future of health, wellness, and leave programs at Zapier
- At Zapier, we’re not just making software—we’re building a platform that helps millions of businesses globally scale with automation and AI
- Our mission is to make automation work for everyone by delivering products that delight our customers
- You’ll collaborate with talented teammates, leverage modern tools, and enjoy the flexibility of remote work
- The Benefits Manager (individual contributor role) will lead Zapier’s global benefits and leave programs, ensuring they remain competitive, compliant, and financially sustainable in support of Zapier’s strategic growth
- This role balances strategic planning with operational excellence, co-owns team goals, and influences leadership decisions
- As Zapier continues to expand globally, the Benefits Manager will design innovative, scalable, and cost-effective programs that elevate the employee experience while protecting organizational resources
- The Benefits Manager will report to the Sr. Manager, Total Rewards
- Lead the design, implementation, and management of health, life, disability, retirement, fertility, and other specialized benefit programs across the US, Canada, the UK, Ireland, Spain, and India
- Own high-impact deliverables such as U.S. Open Enrollment, carrier transitions, and global benefit renewals, with attention to cost-efficiency and compliance
- Partner with leadership and cross-functional teams to refine benefits processes as the company scales and integrates new entities, ensuring financial stewardship in program decisions
- Oversee vendor and broker relationships, including proficiency with related contracts, negotiating favorable terms and ensuring high-quality, cost-effective service delivery
- Lead benefit carrier transitions and implementation of new programs/vendors, ensuring compliance with all regulatory requirements and a seamless employee experience
- Ensure all benefits programs meet or exceed compliance standards (HIPAA, COBRA, ACA, ADA, ERISA, STD/LTD, FSA, HSA, etc.) and recommend adjustments based on compliance updates, industry trends, and employee feedback
- Partner with the Sr. Benefits Analyst to lead the design and management of Zapier’s global leave programs (medical, parental, and statutory), ensuring legal compliance and fiscal accountability
- Partner with third-party providers and payroll to ensure accurate and timely delivery of leaves, salary continuation, and benefits coverage
- Stay current on evolving compliance requirements (FMLA, CFRA, PFL, ADA, LTD/STD, etc.) and proactively recommend cost-conscious program adjustments
- Implement new processes and policies to improve both compliance reliability and employee experience
- Oversee fertility and other specialized benefit programs, ensuring they remain compliant, inclusive, and cost-effective
- Evaluate new and emerging benefits (e.g., caregiving, financial wellbeing, mental health) through a compliance and cost-effectiveness lens
- Partner with vendors to ensure programs are delivered effectively and aligned with both budgetary considerations and employee needs
- Monitor utilization and financial impact of specialized programs, providing insights and recommendations for sustainable improvements
- Act as Zapier’s global subject matter expert (SME) for benefits and leave, advising executives and People leaders on compliance, financial impact, and program design
- Build transparent, strategic partnerships with Finance, Compensation, Legal, Payroll, and People Ops to ensure benefits align with organizational goals and budget stewardship
- Translate technical and compliance-heavy benefits information into clear, empathetic communications for employees and managers
- Transparently communicate program progress, risks, trade-offs, and financial considerations, influencing stakeholders to achieve alignment
- Coach and mentor teammates, sharing best practices in compliance and cost-effective program management
- Increase team capability by sourcing and acting on feedback, inclusively supporting others to achieve shared goals
- Serve as a culture carrier, leading by example in compliance, financial responsibility, and inclusive decision-making
Application process
- Deadline to Apply: 30 November 2025 at 05:00 GMT
- After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operations needs. As people used more software services, Zapier founders saw the need to connect the actions between these softwares and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since being founded, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator, and has also been one of the pioneers of remote working.
Zapier has so far, been able to capitalise heavily on its advantage as first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon and organisations are only going to need more of them. This puts Zapier in a strong place growth-wise but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(CEO & Co-Founder)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(CTO & Co-Founder)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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