Business Operations Senior Analyst, Speak

• 4–6+ years in business operations, strategy & operations, product analytics, product management, product operations, program management, or similar roles (startup/high-growth experience strongly preferred)
• Strategic, solution-oriented problem solver: gets to the root cause, asks the right “whys,” and turns insights into action
• Versatile operator: able to flex across strategy, analytics, operations, and execution depending on business needs and energized by wearing may hats
• Experimentation & analytical acumen: able to design, run, and interpret experiments end-to-end; strong expertise in data analysis and A/B testing
• Language learning experience with strong empathy for learners’ challenges and motivations
• Operational rigor: excellent project management skills; able to keep multiple initiatives on track in fast-moving environments
• Effective communicator & collaborator: able to influence and build trust across functions and levels
• Bias for action: thrives in ambiguity, embraces 80/20 pragmatism, and gets things done

Desirable

• We’re looking for a Business Operations Senior Analyst to help scale Speak’s Learning & Curriculum team. In this role, you’ll act as a swiss-army knife operator — flexing across strategy, analytics, operations, and execution — and play a critical part in our mission to empower every learner with a best-in-class, tailored learning experience
• This is a highly cross-functional role where you’ll partner closely with Learning & Curriculum as well as Product, Engineering, and Analytics to drive measurable outcomes. If you bring sharp analytical skills, thrive in ambiguity, love wearing many hats, and care deeply about language learning, we’d love to meet you
• Own strategy-to-execution plan for a defined area within Learning & Curriculum: define goals, sequencing priorities, and driving measurable outcomes end-to-end
• Lead curriculum analytics & experimentation in close partnership with Product Analytics: design, launch, and analyze experiments, cascade insights, invest in tooling to drive a data-driven culture within Learning & Curriculum
• Ensure Learning & Curriculum roadmap runs smoothly across languages, with clear prioritization, high experiment velocity, and timely execution translating to measurable impact on learner outcomes
• Introduce and scale systems and processes that improve team efficiency and quality
• Collaborate cross-functionally with Product, Engineering, and Analytics to deliver high high-quality learner experience
• Be a trusted partner to Learning Designers, bringing product, analytics, and operations expertise