Software Consulting Lead, Avolution
More information about location
Enterprise architecture modelling software
Be an early applicant
Enterprise architecture modelling software
21-100 employees
Be an early applicant
More information about location
21-100 employees
Company mission
Avolution's mission is to help clients understand and plan their organizations using enterprise modeling, visualization and analysis.
Role
Who you are
- Bachelor’s degree in Computer Science, Information Systems, or Engineering
- 8+ years of experience in professional services consulting or a related field, with a proven track record of successful project delivery, ideally with at least 2 years in a lead, management or senior role
- Enterprise architecture knowledge or background is highly desired
- Proven track record managing complex, enterprise-scale SaaS implementations
- Strong leadership, communication, and stakeholder management skills
- Strong understanding of enterprise software solutions and their application within various industries
- Experience managing multiple projects simultaneously while maintaining a strong focus on client satisfaction
- Technical aptitude and an ability to quickly learn complex tools
- Experience with programming/scripting (e.g., .NET, C#) is a plus
- Knowledge of complementary tools like Postman, XML, and MS Excel is a plus
- Collaborative mindset and values long-term career growth in a supportive team environment
- You may have experience with the following job titles:
- Enterprise Architect, Solutions Architect, Technical Architect, Enterprise Architecture Consultant, IT Strategy Consultant, EA Practice Lead, Senior Solutions Architect, Digital Transformation Consultant
What the job involves
- We’re looking for an experienced and strategic Software Consulting Lead to drive the successful delivery of our solutions within a fast-paced, high-growth SaaS environment
- In this role, you will manage a team of consultants in the Americas region who are responsible for implementing, customizing, and onboarding our cloud-based platform for enterprise clients
- You’ll oversee complex client engagements, ensure project excellence, and serve as a trusted advisor to both customers and internal stakeholders
- Your leadership will be key to driving customer satisfaction, optimizing team performance, and scaling our delivery operations for long-term success
- Lead, coach, and mentor a high-performing team of Software Consultants
- Provide ongoing performance feedback, career development opportunities, and technical guidance
- Manage team hiring, onboarding, and continuous training to ensure consultant effectiveness and growth
- Lead the end-to-end delivery of enterprise SaaS projects, serving as the primary point of contact for strategic clients and ensuring successful outcomes from discovery through implementation and value realization
- Build strong client relationships, deeply understand business needs, and translate them into scalable, best-practice solutions aligned with product capabilities
- Oversee multiple concurrent projects, managing scope, resources, timelines, and budgets while providing product expertise, training, and support to drive effective adoption
- Collaborate cross-functionally, manage risks and escalations, and ensure alignment across teams to deliver high-quality, on-time results
- Monitor and optimize key performance metrics including utilization, customer satisfaction (NPS), project profitability, and time-to-value
- Improve delivery efficiency through repeatable processes, playbooks, and best practices
- Ensure accurate project forecasting, resource planning, and alignment with the services pipeline
- Provide clear, consistent project updates to internal stakeholders and clients
- Maintain thorough documentation of project configurations, processes, and lessons learned to support knowledge sharing and continuous improvement
- KPIs:
- Utilization
- Customer Satisfaction
- Project / engagement profitability
- Sales / Backlog
- Insights derived that can benefit the product or overall business
- Team / employee engagement and satisfaction
- Revenue growth – Non-Recurring Revenue
- Pipeline cover
Our take
Avolution is best known for ABACUS, its Enterprise Modelling & Roadmapping platform. The company essentially offers large organisations a way of optimising their enterprise architecture, i.e. the alignment of IT infrastructure and business goals – something which is understandably tricky within large, often multinational companies.
Founded in Sydney in 2001, it's now expanded into almost every continent. Avolution has enjoyed an enviable trajectory thus far. Indeed, its customers now include universities and government bodies in Australia and the UK, as well as legacy financial institutions such as Barclays, Standard Chartered, and the Bank of Ireland.
Given the fact that Avolution is viewed as something of a leader in its field, and has plenty in the way of high profile clients as well as an international presence, the company looks to be in a very sound position.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible working
- 25 days annual leave + bank holidays
- 1 day of birthday leave per year
- Private Medical Insurance which includes gym membership discount and many other rewards
- Pension scheme
- Cycle to Work scheme
Company HQ
North Sydney, NSW, Australia
Leadership
Tim O'Neill
(Founder & Executive Director)Has been a Research Fellow at the University of Technology, Sydney since 2002. Has co-authored over 100 papers, journal articles, book chapters and patents on Enterprise Portfolio Management, Architecture and Modelling.
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