Solutions Consultant, Figma

• 4+ years professional experience including familiarity with positioning software in a presales capacity and implementing technology post-sales
• Demonstrated ability to adapt to new technologies, learn quickly, and problem solve
• Excellent communication skills within a variety of audiences and an interest in delivering compelling presentations and product demonstrations
• Proven track record of owning problems end-to-end and willingness to pick up whatever knowledge you're missing to get the job done
• Familiarity with the enterprise SaaS ecosystem
• Demonstrated ability to prioritize competing demands from customers and balance their needs against those of the business

Desirable

• We are looking for an additional member of our growing solutions consultant team to support our federal segment. This role will be the first hire dedicated to solely supporting our federal team and will be pivotal to driving Figma’s growth within the segment.
• You’ll partner with established teams across our sales organization to drive value within our customer base, decreasing their time to value, and helping them sustain long-term impact. You'll build strong relationships across Sales, Product, and Marketing
• This is a full time role that can be held from one of our US hubs or remotely in the United States
• Paint the vision of the Figma Platform through product demonstrations and presentations
• Guide customers in realizing the value through successful onboarding and enablement programs
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales)
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
• Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
• Create thoughtful content to delight customers and internal partners surrounding the Figma platform
• Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy