Content Marketing and Communications Specialist, Bazaarvoice
$68.2-102.3k
UGC-based shopper engagement platform
Open for applications
UGC-based shopper engagement platform
1001+ employees
Open for applications
$68.2-102.3k
1001+ employees
Company mission
To build smarter shopper experiences across the entire customer journey.
Role
Who you are
- 3-5 years of writing and content experience, ideally in B2B, SaaS, or digital-first environments
- You have a sharp eye for detail, strong writing skills, and a passion for storytelling. You understand how to adapt complex concepts into accessible and engaging copy
- Strong research and synthesis skills, working with data, industry trends, and internal inputs to craft content that feels credible and original
- A sharp, confident writing voice with strong attention to structure, tone, and flow
- Experience with social media, design, and/or video-editing a plus
What the job involves
- At Bazaarvoice, we create smart shopping experiences
- Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers
- Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale
- This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network
- And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards
- The result is smarter shopping: loyal customers, increased sales, and improved products
- Bazaarvoice is seeking a Content Marketing & Communications Specialist to support the development and execution of our content across key channels
- In this role, you will be a vital part of our content studio, helping to bring our brand narrative to life
- You will focus on the creation and coordination of high-quality assets, ensuring our brand experience is consistent, engaging, and tailored to our audience.You will work closely with the wider marketing team to translate strategic goals into tangible, high-performing content
- As an editorially-minded team member, you will ensure that every piece of content is engaging, on-brand, and relevant
- Support the creation of diverse content types, including reports, event experiences, social, website, video, and support materials for integrated campaigns
- Serve with an editorial lens for our content pipeline, ensuring your assets are relevant for the market, technically accurate, and aligned with the Bazaarvoice brand voice and client-centric focus
- Help ensure that messaging is consistent and optimized for the unique requirements of each platform across social, web, and events
- Assist in the preparation of presentation materials and supporting collateral for industry events, ensuring our brand narrative remains cohesive and impactful
- Partner with the content team to help execute the content calendar, assisting with the briefing process and managing timelines for recurring projects
- Assist in tracking content performance metrics, using these insights to help refine our approach and ensure our content continues to drive engagement
Our take
User-generated content has become one of the biggest forces in online shopping and many people are turning to reviews from real customers instead of polished advertising campaigns. But that creates a challenge for brands, which now have to manage huge amounts of customer content while keeping it authentic and trustworthy.
Bazaarvoice is helping brands collect and share customer reviews, ratings, photos, and videos across online stores and social platforms. And its latest TikTok Shop integration allows brands to automatically place trusted customer reviews directly onto product pages, helping build trust and boost sales from day one.
Founded in 2005, Bazaarvoice now works with more than 13,000 brands and retailers worldwide, showing just how valuable authentic customer feedback has become in eCommerce. As shopping and social media continue to merge, demand for trusted user-generated content is only expected to grow, so its only likely Bazaarvoice will continue to grow too.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Mental wellness matters: All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
- Improve your community and b:generous: We believe in investing our time and money to support our communities globally.
- Embrace wellness and reward others: Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
- Paid sabbaticals: We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
- Recognition-based culture: We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
- Flexible work from home policies: The working world has changed. So have we.
Company HQ
Stonelake Office Park, Austin, TX
Leadership
Keith Nealon
(CEO)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
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