IT Lead, Radar
$120-175k
+ Equity
RFID and computer vision for retail stores
Be an early applicant
RFID and computer vision for retail stores
101-200 employees
Be an early applicant
$120-175k
+ Equity
101-200 employees
Company mission
To help stores find inventory more easily than ever before.
Role
Who you are
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- 5+ years of progressive experience in IT roles, ideally handling both strategic and hands-on responsibilities
- Demonstrated success in managing IT infrastructure, security, and support operations for a growing organization
- Solid understanding of networks (LAN/WAN), servers, virtualization, and cloud services (AWS, Azure, or GCP)
- Hands-on experience with SOC 2 compliance (or other relevant security frameworks, such as ISO 27001)
- Expertise in identity and access management (IAM) solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), role-based access control (RBAC), and directory services (Active Directory, Okta, Azure AD)
- Knowledge of productivity tools (e.g., Office 365 or Google Workspace), identity and access management, and endpoint management solutions
- Familiarity with data privacy regulations (e.g., GDPR, CCPA)
- Ability to operate autonomously, handle multiple tasks, and adapt to rapidly changing priorities without direct managerial oversight
- Excellent verbal and written communication skills, with the ability to translate technical concepts into business-friendly language
- Ability to build effective working relationships with colleagues and external partners
- Strategic thinker with a track record of implementing modern IT solutions to drive efficiency and innovation
- Comfortable working in fast-paced, dynamic environments where you can make an immediate impact
What the job involves
- As the IT Lead/Manager at RADAR, you will oversee the entire IT function, including infrastructure management, security, support, and strategy
- You will serve as the go-to resource for all technology-related matters and be responsible for SOC compliance and other critical security frameworks
- This role is both strategic and hands-on, requiring a balance of vision, expertise, and execution
- Develop and implement an IT roadmap aligned with RADAR’s business objectives
- Identify and lead technology-driven initiatives to support growth and innovation
- Provide technical recommendations and insights to leadership teams
- Oversee company-wide networks, servers, and cloud environments to ensure high availability, scalability, and performance
- Implement best practices for system maintenance, monitoring, and incident response
- Coordinate with external vendors, contractors, or managed service providers as needed
- Establish and enforce robust security protocols, policies, and controls
- Drive and maintain SOC compliance initiatives, including SOC 2 audits, documentation, and ongoing adherence to relevant controls
- Conduct regular risk assessments, vulnerability scans, and penetration tests to ensure compliance with industry standards
- Respond to and resolve any security breaches or incidents
- Manage relationships with third-party vendors for hardware, software, and services
- Develop, track, and manage the annual IT budget, optimizing costs while maintaining service quality
- Negotiate contracts and evaluate vendor performance
- Provide hands-on, day-to-day IT support, ensuring timely resolution of technical issues and excellent end-user support
- Define SLAs, track KPIs, and continuously improve operational processes
- Maintain documentation and knowledge bases for IT procedures
- Develop and maintain comprehensive business continuity and disaster recovery plans
- Test and update recovery procedures to ensure minimal downtime and data loss in the event of an incident
- Work closely with teams across the organization (Product, Engineering, Finance, HR, etc.) to address technology requirements
- Communicate IT updates and project statuses effectively to leadership and key stakeholders
Our take
Devised after its founder, Forbes 30 Under 30 2022 listed Spencer Hewett spent an excruciating amount of time waiting in line at Victoria’s Secret, RADAR is a computer vision and RFID company helping accelerate retail store stock searches.
Utilizing the developments in computer vision and radio frequency identification, RADAR automates retail store processes, providing stockroom searches with speed and location accuracy. Stores can manage inventory more efficiently through automated inventory counts and more accurate in-store stock replenishment. Ultimately, RADAR aims to eliminate checkout lines altogether.
RADAR’s product not only helps practically and logistically, but gathers data that can help retail companies measure customer-product interactions, providing key insights into their customers' behavior. The substantial funding awarded to RADAR so far is down to how many layers of company processes its tool benefits. RADAR’s 2023 rounds of funding will be used to attract more customers and speed up its product development.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jun 2022
$15m
LATE VC
Mar 2019
$16m
SEED
Total funding: $31m
Company HQ
Tribeca, New York, NY
Leadership
Spencer Hewett
(CEO)Named on the 2022 "30 Under 30" list. Co-founded Bazaarboy and is the founder of Skip. Thiel Fellow of the The Thiel Foundation.
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