SDR Operations Manager, DeepL SE
Salary not provided
Salesforce
GSuite
Mid and Senior level
Amsterdam
Berlin
London
2+ days a week in office
Deep learning for language translation
Be an early applicant
Deep learning for language translation
501-1000 employees
B2CB2BArtificial IntelligenceEnterpriseLanguagesMachine LearningSaaSAPIAutomation
Be an early applicant
Salary not provided
Salesforce
GSuite
Mid and Senior level
Amsterdam
Berlin
London
2+ days a week in office
501-1000 employees
B2CB2BArtificial IntelligenceEnterpriseLanguagesMachine LearningSaaSAPIAutomation
Company mission
To overcome language barriers and bring cultures closer together.
Role
Who you are
- This position is ideal for a detail-oriented and analytical individual with a passion for sales operations and process improvement
- Substantial experience in Sales and/or Marketing Operations
- A deep understanding of SDR processes, strategies, and best practices. A proven track record of developing and implementing successful processes and strategies that drive measurable improvements in performance, productivity, and revenue
- Effective collaboration with cross-functional teams, including sales, marketing, product, and customer success
- Strong communication and relationship-building skills
- Proficiency using Salesforce.com, SalesLoft and other SDR-related tools
- Demonstrated track record of managing processes, projects, and programs in a global environment
- Excellent communication (oral and written) skills; ability to communicate effectively with a broad spectrum of roles and titles
- Solid experience with Google suite of products including Slides, Sheet, Docs
- Strong analytical skills to include identification of requirements and problem-solving techniques
- Ability to work in fast paced, dynamic environment, meet changing deadlines and priorities on multiple simultaneous projects
- Ability to multitask across broad range of responsibilities, prioritize and meet deadlines
Desirable
- Experience working as an SDR/BDR or SDR/BDR Leader
- Experience working in a global environment
- Proficiency with LinkedIn Sales Navigator, Cognism and other sales tools
What the job involves
- As an SDR Operations Specialist, you will play a pivotal role in optimizing and supporting the Sales Development Team (SDR Team) at DeepL
- You will be responsible for ensuring the smooth functioning of SDR processes, analyzing performance metrics, and providing actionable insights to enhance team efficiency and effectiveness
- Process Optimization: Design, implement, and refine processes that streamline SDR workflows, including lead generation, qualification, and handoff to sales teams
- Data Management & Analysis: Maintain and manage SDR-related data in CRM systems and other tools. Analyze data to identify trends, performance metrics, and areas for improvement
- Sales Tools Administration: Oversee the configuration and usage of sales tools and technologies, ensuring that the SDR team has the necessary resources to perform their roles effectively
- Reporting & Dashboards: Develop and maintain reporting structures and dashboards that provide visibility into key performance indicators (KPIs) for the SDR team
- Training & Enablement: Support the onboarding and ongoing training of SDRs by providing insights, best practices, and resources. Collaborate with Sales Enablement to ensure alignment with overall sales strategies
- Collaboration & Communication: Work closely with the Sales, Marketing, and Operations teams to align on goals, processes, and campaigns. Act as a liaison between SDRs and other departments to facilitate smooth communication and handoffs
- Quality Assurance: Monitor lead quality and pipeline health, implementing measures to ensure leads are accurately qualified and meet established criteria
- Continuous Improvement: Identify opportunities for improvement in SDR processes and systems, driving initiatives to enhance efficiency and productivity
Our take
DeepL is a deep tech company developing neural networks that help people work with languages. Committed to advancing precision and idiomatic comprehension in business translation.
Founded in 2017, DeepL has quickly become a leader in language translation with its advanced generative AI model, setting new standards for accuracy and sophistication. Serving over 100,000 customers across media, education, transportation, and more, the company enhances communication efficiency across multinational teams and customer interactions via web apps, and integrated platforms, solidifying its industry position.
With recent funding and the launch of its new Write product, the company plans to expand globally, focusing on the US, Asia, and LATAM. As businesses prioritise accuracy, privacy, and security in translations, DeepL is well-positioned to meet the growing demand for specialised AI solutions in the enterprise sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Top investors
Many candidates hear
back within 2 weeks
103% employee growth in 12 months
Glassdoor (4.2)
Trustpilot (2.1)
Company
Employee endorsements
Intelligent people
"We hire excellent people, both culturally and technically. Having so many different cultures, nationalities and characters at DeepL, it still always..."
Funding (2 rounds)
May 2024
$300m
LATE VC
Jan 2023
$108m
LATE VC
Total funding: $408m
Company benefits
- Additional Occupational health and Accident Coverage
- Hack Fridays
- Work from home abroad
- Regular international team events
- Home office setup (furniture and equipment)
- Mental wellbeing platform
- Gym Membership 🇪🇺
- Bike Leasing 🇪🇺
Company values
- "We care" We care about our (free) users, our customers, our fellow employees, the societies of this world and the environment/planet (in no particular order). We act ethically, empathetically and want DeepL to be making this world a better place. We are mindful about the consequences of our own actions and of the actions that are done by models that make decisions on our behalf. We listen to each others' problems and help one another to solve them.
- "We build for scale, quality and think long-term" We understand that in order to make a significant impact in the world, we have to always think about solutions that scale and reach a significant number of users/customers. At the same time, DeepL is known for delivering highest quality AI products and we aim at maintaining this high quality bar for the solutions we develop. Our short term execution is based on current data, but in order to remain innovative we need to think ahead, assign enough resources and be brave enough for big bets which determine the next stages of future growth.
- "We are decisive, move fast and act as owners" We understand that we need to move fast in the competitive environment we are in. We therefore make sure that our organization, processes and communication are as disciplined, effective and quick as possible - so that we can get our jobs done as quickly as possible. We optimise for the speed of learning - we release early in small steps and understand that this may break things - we make sure we detect this, improve and move on. We understand that such efficient operation is only possible when everybody assumes ownership, responsibility and is given the space to make decisions and act as independently as possible. We encourage bold decision making and understand that in a fast paced environment mistakes are a normal part of the learning process.
- "We are humble, open and value collaboration" DeepL is not a place where you boast with your title - we rather concentrate on delivering great solutions, helping our users and customers and bringing the company forward. We care more about the success of the team and company than our individual goals. We communicate transparently & openly, but politely and taking the conversation’s context into account. We assume positive intent. Information is open by default and accessible to everybody, restricted only when really necessary.
Company HQ
GE Ehrenfeld, Köln, Germany
Articles
Leadership
Jaroslaw Kutylowski
(CEO)Originally the Head of Software Development at Andagon, before moving on to serve as CTO at Linguee - which resulted in the founding of DeepL.
Diversity, Equity & Inclusion at DeepL SE
- Our diversity is one of our biggest strengths as a company, and we delight in the opportunity to work with DeeopLe from all corners of the globe and all walks of life. Here are some examples of what we currently do to ensure our company is welcoming and inclusive of everyone:
- Our remote work policy makes work at DeepL accessible to parents, caregivers and those with additional needs that may form barriers to office work
- We aim to eliminate bias from hiring via ‘blind feedback’- interviewers can’t see each other’s notes or any information about a candidate that is not directly related to their experience and skills
- We actively reach out to underrepresented groups within that team when hiring for a new position
- We make decisions collaboratively within our teams, not top-down- this means the diverse voices within DeepL are not just in the room but actively being heard and listened to with every move we make
- We use inclusive language in our job descriptions and listen to advice about how to make them accessible to all applicants
- We create diverse interview panels wherever possible to ensure candidates feel seen by people they can relate to
- However, we know that we could do more- and we want to! Here are some of the steps we have in mind for the future:
- Have a visible presence at industry events targeting underrepresented groups within tech, and start to organise events of our own
- Continue to promote DeeopLe from diverse backgrounds into leadership positions within our teams
- Continue to support shared interest groups within the company to allow people with shared difficulties or barriers in the industry to collaborate and support one another
- Do you have some more ideas about what we could do to make DeepL more inclusive? Hit ‘apply’, and you can tell us all about it in the interview…
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