Product Manager, Motorola Solutions
Customer Hub
Plus incentive bonus plans and employee stock purchase plan
No relocation provided
Communication software for public safety & enterprise
Job no longer available
Communication software for public safety & enterprise
1001+ employees
Job no longer available
Plus incentive bonus plans and employee stock purchase plan
No relocation provided
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- Exceptional Strategic Thinking & Vision Skills
- Strong Knowledge of Service Technologies
- Knowledge of the ITIL Framework
- Strong Business and Technical Acumen
- Financial Savviness & Analysis
- Polished Presentation & Communication Skills
- Strong Influencing & Leadership Skills
- Strong Time Management and Organization Skills
- Bachelors degree and 5+ years of web and portal development experience
What the job involves
- The Service Design Team (SD) of the Centralized Managed and Support Operations Organization (CMSO) is responsible for the design, implementation and deployment of service delivery models, processes, technologies, reports & analytics used by the CMSO Operations teams
- The SD Product Manager will be a member of the Service Design team and focus on ownership of the products within the Managed Support Suite Technology (MSST) stack of tools and the Platform & Infrastructure Technology Stack
- The SD Product Manager will be responsible for defining the vision and strategic direction of the product area they own as well as the tactical roadmap and features of the products they manage
- The Product Manager will be responsible for identifying potential products; conducting market research to understand the tools landscape; generating product requirements; determining specifications, and understanding costs / pricing for adoption, ongoing maintenance and enhancements of their product
- The SD Product Manager is expected to collaborate closely with the SD Development and Infrastructure teams, other CMSO organizations as well as teams external to CMSO (such as IT and Product organizations)
- Understands the strategic direction of the CMSO organization and aligns the SD product strategy & product roadmap to assist in the accomplishment of the CMSO vision
- Assesses the present and future MSST products and Platform & Infrastructure Technologies by reviewing specifications and requirements and appraising new product ideas
- Assesses organizational needs by calling on internal operations teams along with external market research to evaluate the direction of service delivery and operations teams and their associated needs
- Provides information for management by preparing short-term and long-term product roadmaps and special reports and analyses; answering questions and requests
- Introduces new products to the organization that will help drive efficiencies and automation by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with development and infrastructure teams
- Defines product business case/ROI for introduction of new products as well as any enhancement/feature requests introduced
- Defines product requirements
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies
- Backlog management & Feature prioritization
- Release management
- User adoption management
- Defines the “what” that the SD Service Architecture Team will develop (“how”)
- Travel requirements: under 10%
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company values
- Inclusive: We foster inclusion, equity and diversity to support our customers, communities and each other
- Driven: We keep it simple by focusing on what matters most so we can seize opportunities with speed and confidence
- Innovative: We constantly create ingenious solutions to the real challenges of today, tomorrow and beyond
- Accountable: We stand behind the work we do, the contributions we make and the high business standards we maintain
- Passionate: We meet challenges with energy and determination, always pursuing ever-higher standards
- Partners: We work with our customers to address obstacles before they become challenges
Company HQ
West Loop Gate, Chicago, IL
Articles
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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