Senior Solutions Architect, Outreach
Demo & Proposal
$70-110k
AI revenue workflow platform
Open for applications
AI revenue workflow platform
1001+ employees
Open for applications
$70-110k
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- Experience: 5–7+ years in Solutions Consulting, Sales Engineering, or a related SaaS pre-sales role
- Demo Excellence: Proven ability to craft compelling, persona-based demo stories that resonate with executive and practitioner audiences
- Proposal Acumen: Experience coordinating and editing RFP/RFI/DDQ responses for complex deals
- Technical Aptitude: Comfortable operating in configuration-heavy SaaS environments (no coding required)
- Strong Communicator: Effective both live and in writing, with an eye for clarity, structure, and persuasion
- Highly Organized: Able to manage evolving demo assets and parallel proposal efforts without losing attention to detail
- Collaborative & Influential: Able to set standards and drive adoption without direct people management
- We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you
What the job involves
- The Solutions Consulting team is a core part of Outreach’s Go-To-Market organization
- We partner closely with Sales, Product, Product Marketing, Enablement, and Customer Success to deliver compelling customer experiences that demonstrate measurable business impact
- Within Solutions Consulting, this role operates as a global center of excellence for demos and proposals
- It sets standards, maintains core assets, and enables the field to execute with consistency, confidence, and credibility
- This role owns global demo standards and Golden Demo experiences, while also acting as a strategic coordinator and editor for written proposals tied to key strategic opportunities
- It shapes how Outreach tells its story by building a seamless link between demos and proposals—visually, verbally, and in writing
- By ensuring consistency and strategic alignment in messaging across these stages, from demonstrating solutions to crafting proposals, the role maintains coherence, relevance, and outcome-driven impact for all industries, buyer personas, and funnel stages
- This role ensures Outreach shows up consistently and credibly in front of customer, whether in a demo or a written proposal
- By owning the narrative backbone of the sales cycle, this position directly influences deal quality, POV success, and the field’s ability to scale with confidence
- Demo Architecture & Storytelling (Primary Focus):
- Own and govern global demo standards for the Solutions Consulting organization
- Maintain and evolve the demo environment using Saleo and 1Mind, ensuring accuracy, freshness, and alignment with quarterly product releases
- Design and maintain Golden Demos and modular demo assets across Verticals: Telco, Manufacturing, Financial Services, SaaS & Buyer personas: CRO, RevOps, Field Sellers, SDRs
- Develop and maintain demo scripts, talk tracks, and storyline frameworks that support the full revenue funnel, from vision to Proof of Value
- Ensure demo assets are consistently documented, versioned, and discoverable (e.g., Seismic, video libraries)
- Partner with Product, PMM, and Enablement to translate roadmap updates, betas, and early-access features into demo-ready narratives
- Proposal Strategy & Editorial Ownership (Secondary Focus):
- Act as a strategic coordinator and editor for RFPs, RFIs, and formal proposal/questionnaire responses on priority opportunities
- Ensure written proposals align tightly with demo narratives, value propositions, and customer evaluation criteria
- Supporting go/no-go decisions on strategic proposals
- Coordinate inputs across Sales, Security, Legal, Product, and other SMEs, maintaining clarity, accuracy, and on-time delivery
- Maintain and continuously improve reusable proposal content, ensuring it reflects current product capabilities, security posture, and positioning
- Help standardize proposal structure and messaging to reduce friction for the field while improving consistency and quality
- Work effectively in a fast-paced dynamic environment, collaborating with individuals at all levels of the organization to ensure timely achievement of strategic objectives
- Cross-Functional Impact:
- Serve as a trusted partner to Field SCs and AEs by enabling scalable, high-quality demos and proposal assets
- Collaborate with Enablement and PMM to support onboarding, rollout, and adoption of demo and proposal standards
- Act as a feedback loop to Product and PMM based on field usage, POV outcomes, and customer responses
- How Success Is Measured:
- Adoption and consistent use of Golden Demos and modular demo assets globally
- Freshness and accuracy of demo environments following quarterly product releases
- Improved POV outcomes influenced by demo execution
- Field confidence and satisfaction with demo and proposal assets
- Timely, high-quality proposal coordination and content management with clear narrative alignment to demos
Our take
Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is an AI-enabled sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating insights from a rich set of industry data. Although there are numerous competitors in the space, the company's early focus on AI is what allowed it to get ahead in the market. and this supported Outreach
Outreach has continued to display good growth after achieving Unicorn status back in 2020. Its solutions have become a mission-critical part of the revenue stack for many customers, with notable names served by the company include Siemens, Twilio, and zoom. On top of this, Outreach announced it has achieved new ISO/IEC certification that recognises responsible AI management, becoming the first company in its category to earn this distinction.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Parental leave - Extended PTO for both parents, plus unique perks to ease the transition of returning to work
- Full medical benefits - Majority of employer paid medical, dental and vision coverage
- 401K - A competitive plan to help you save for retirement
- Flexible time off - We believe in a healthy work/life balance, and in our employees to make practical time off arrangements
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(Founder & Board Member)Was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
Abhijit Mitra
(CEO)Previously CPO at Commure, SVP and GM (Industry Verticals) at ServiceNow, and Global VP (SAP Cloud for Customer) at SAP.
Share this job
View 10 more jobs at Outreach