Global Total Rewards Expert, ManyChat
More information about location
3+ days a week in office
Chatbot marketing
Open for applications
Chatbot marketing
201-500 employees
Open for applications
More information about location
3+ days a week in office
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- 5+ years of experience designing, managing, and scaling compensation and benefits in international, distributed teams
- Strong knowledge of global compensation and benefits structures, policies, tools, and compliance
- Proven experience in building and evolving comp review cycles
- Analytical mindset with passion for data and impact-driven solutions
- Passion for creating exceptional employee experiences through Total Rewards
- Self-starter with a solution-focused, ownership-driven attitude
- Excellent project management, prioritization, and organizational skills
- Fluent English. Additional languages are a plus
- Great communication skills, attention to detail, and a strong sense of aesthetics
- Ability to thrive in a fast-paced, evolving environment
What the job involves
- We’re looking for a Total Rewards Expert to join our People Team and lead the strategy, development, and execution of our global compensation and benefits programs
- You’ll design and manage meaningful, data-informed, and compliant offerings aligned with our Total Rewards framework
- Own and evolve our Total Rewards strategy, aligning it with employee feedback, company values, business goals, and market benchmarks
- Be the owner of our compensation philosophy and policy — ensuring it’s transparent, fair, competitive, and built on shared success and personal performance
- Run, support, and continuously improve our recurring compensation review cycles, including internal process design, analytics, stakeholder alignment, and manager enablement
- Conduct regular salary & benefits benchmarking, both internally and externally, to ensure Manychat remains a top employer in all locations
- Lead the implementation and management of our global benefits platform
- Create and maintain internal communication materials: guidelines, articles, FAQs to support employee understanding and use of benefits
- Evaluate the effectiveness of current benefits, measure utilization, and propose enhancements
- Manage the benefits budget across countries and functions
- Research, design, and implement new benefits that reflect Manychat values and meet employee needs — helping our team live active lives, connect beyond office walls, and feel supported
- Collaborate closely with People Operations, Finance, Legal, HRA, and Internal IT to ensure seamless operations and legal compliance
- From Day One, you’ll feel part of a team who values openness and collaboration — and genuinely cares
- Your actions shape what’s next, building the future of conversational marketing on a global scale
- From continuous learning to exciting new projects, we make sure you have what you need to succeed
- You’ll have the freedom to create, experiment, and bring your ideas to life, because we know you’ve got this
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardized responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customized chatbots without needing any experience in coding. The startup focuses on providing small businesses opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations each year. Though there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat's focus on ease of use and code-free customization will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$140m
SERIES B
Apr 2019
$18m
SERIES A
Total funding: $163.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Mikael Yang
(CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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