Engineering Manager, Favor
Food & essential order service
Be an early applicant
Food & essential order service
1001+ employees
Be an early applicant
1001+ employees
Company mission
To create a more connected community to get anything delivered through an affordable and personalized service.
Role
Who you are
- A related degree or comparable formal training, certification, or work experience
- 7+ years of experience in a software engineering role including 2+ years of experience leading high performing engineering teams
- Possess a strong, high-level understanding of modern, cloud-native software development across the entire lifecycle—from mobile frontends to distributed backend microservices. You can confidently guide technical discussions, challenge architectural decisions, and unblock engineers across a diverse stack
- Ability to oversee cross-platform engineering teams spanning mobile (iOS/Swift, Android/Kotlin) backend (Micronaut/Kotlin, PHP, Kafka) and modern web frontends (React, TypeScript, Next.js), supported by a strong foundation in modern enterprise Ops tech stacks including AWS, Kubernetes, Terraform, and Elasticsearch
- Cultivate a high-performing engineering culture rooted in the principles of DORA, SPACE, and DevEx frameworks. You will leverage these metrics to champion developer experience, streamline delivery pipelines, and elevate code quality
- A passionate advocate and practitioner of Lean and Agile methodologies, dedicated to continuous improvement, eliminating delivery bottlenecks, and empowering teams through autonomous, iterative development
- Experience mentoring, motivating, and leading a team through successful software projects
- Experience setting business expectations and scope as well as providing technology. recommendations
- Experience in both a high-growth startup and growing medium sized company is a plus
- Excellent written and verbal communication skills
- Ability to communicate clearly with technical and non-technical stakeholders and cross-functional teams about engineering topics such as system architecture, API design, product roadmaps, and resourcing
- Ability to work with and lead other engineers in a collaborative and iterative environment
- Excellent problem solving, issue identification and technical documentation skills
- Track record of timely delivery of high quality software
- Passion for mentorship, guidance, and direct person to person interactions that create strong bonds among teams and individuals
- Ability to care deeply about people and help them become their best selves
- A love to learn and teach equally well and possess a growth mindset
- Ability to balance management and individual contributor responsibilities when needed and provide guidance on code reviews or pull requests
What the job involves
- As the Engineering Manager, you will help create the tools and applications necessary to connect customers, Runners, merchants, and support teams
- You will lead a team of engineers who build applications, services, and cloud infrastructure for Favor's product portfolio across multiple platforms including microservices, web, iOS, and Android and work closely with engineering and product leadership to instill a culture of quality and iterative development across all engineering disciplines and increase the quality, confidence, and reliability of everything Favor builds
- Manage a team of individual contributors including responsibility for 1:1s, giving regular feedback, performance management and career development conversations
- Empower the team to deliver their very best
- Facilitate goal-level creation for the broader function and work with other managers to support setting of team level goals
- Understand the fundamentals of the business and ensure the technical roadmap aligns with the business opportunities
- Identify and implement enhancements to standards, processes, and tools
- Evaluate new technology solutions and partnerships to accelerate the engineering and product organization
- Collaborate closely with product management and engineering as equal stakeholders in the product development process
- Participate in architectural design and coordinate with other software engineering managers as needed for a consistent approach within the suite of applications
- Consistently strive to improve collaboration and communications
- Partner with leaders to identify and plan capabilities required to meet customer needs
- Collaborate with product managers and stakeholders to determine priorities and impact
Our take
More and more people are looking to get things delivered fast, and businesses are trying to find inventive ways to meet the demand and get people’s purchases to them as quickly as possible. Favor solves this problem, with an on-demand delivery service that depends on “runners” to get products to customers quickly.
Customers can browse on the Favor app and select items from their list or input items from other stores in the delivery zone, and Favor runners will collect the item and deliver it within an hour. While many on-demand delivery services struggle to scale, Favor itself has managed to expand its operations across Texas and into Philadelphia.
A handful of the company's early rivals have since gone out of business, but the company is challenged by deep-pocketed businesses like DoorDash and Uber Eats. That said, its progress so far has been good, and Favor continues to innovate - for example with its B2B “Shop & Deliver” platform.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2017
$22m
SERIES B
Mar 2015
$13m
SERIES A
Total funding: $35m
Company benefits
- Premium health, vision, dental, life and 401(k) options
- Complimentary meals, commuter benefits, dependent care, and of course - Favor delivery credit and H-E-B discounts
- Fitness center in the office
- Beer Fridays, quarterly company-wide events, and regular connection opportunities
- HQ in the heart of East Austin with multiple lounge areas, a coffee bar, library, fully stocked kitchen and more
- Unlimited PTO for salary employees and ample vacation time to all team members
- Regular Learning Labs taught by internal team members and external facilitators
Company HQ
Holly, Austin, TX
Leadership
Keith Duncan
(CEO)Began working at the company as SVP of Sales & Business Development and was promoted to CRO within 4 years. They then worked as CRO at Orchard before returning to Favor as CEO in 2023.
Salary benchmarks
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