Senior Technical Program Manager, ServiceTitan
$124.4-166.4k
In addition to the base salary, the total compensation package also includes an annual bonus and equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$124.4-166.4k
In addition to the base salary, the total compensation package also includes an annual bonus and equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 7+ years of experience as a Technical Program Manager or equivalent, managing complex software development initiatives across multiple teams
- Proven expertise in Agile methodologies; PMP, CSM, Lean, or Six Sigma certification a plus
- Bachelor's degree in Computer Science, Engineering, Business, or a related field
- Strong organizational, communication, and leadership skills
- A data-first mindset; you use metrics to inform actions and measure outcomes
- A natural collaborator who builds trust and alignment across functions
- A proactive problem-solver who thrives in ambiguity and drives clarity
- Comfortable presenting to executive leadership and influencing at all levels
- Passionate about continuous improvement—for yourself, your programs, and the teams you support
- You’re curious, driven, and excited to build something meaningful
What the job involves
- In this role, you’ll help shape the way we deliver software by building systems that enhance team communication, promote agile discipline, reduce operational inefficiencies, and bring more predictability to our roadmap
- You’ll work at the center of Product, Engineering, Strategy, and Customer Success—bringing structure, transparency, and impact to everything you touch
- Own the Lifecycle: Manage and drive multiple large-scale programs from planning through execution to delivery
- Strategic Alignment: Develop and launch programs that directly support company and org-wide strategic goals
- Metrics-Driven Execution: Define, monitor, and report on success metrics; use data to guide decisions and surface insights
- Program Leadership: Build timelines, resourcing plans, and operating cadences; manage budgets and assess program health continuously
- Team Enablement: Lead cross-functional teams with clear ownership, accountability, and a bias for action
- Communication Champion: Establish structured communications to keep all stakeholders aligned and informed
- Proactive Risk Management: Identify blockers, manage escalations, and course-correct quickly to maintain momentum
- Executive Visibility: Provide regular updates to leadership on status, risks, tradeoffs, and decisions
- Process Optimization: Improve and scale delivery processes, reduce friction, and embed agility across teams
- Drive Accountability: Use influence and insight to create a culture of ownership across all levels of the business
- Collaborate Deeply: Partner with fellow TPMs, Product Managers, Engineering Leaders, and more to move initiatives forward
- Tools: Operate comfortably with tools like JIRA, Confluence, G Suite, and whatever helps us move faster
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 55 more jobs at ServiceTitan