Services Pre-Sales Manager, Asana
$166-189k
More information about location
3 days a week in office
Organizing work in one connected space
Be an early applicant
Organizing work in one connected space
1001+ employees
Be an early applicant
$166-189k
More information about location
3 days a week in office
1001+ employees
Company mission
To enable the world's teams to work together effortlessly.
Role
Who you are
- 5+ years in customer-facing consulting roles, with experience scoping and selling professional services in partnership with Account Executives and Customer Success teams—ideally in a SaaS environment
- Proven ability to lead or support the full services sales lifecycle, including custom proposal development, pricing, and contracting (SOWs, Order Forms, etc.)
- Strong communicator and relationship-builder who can influence stakeholders across technical and business functions with clarity and empathy
- Experienced in supporting pre-sales efforts such as RFPs/RFIs and comfortable using tools like Salesforce and Asana to manage opportunity data
- Customer-centric and solutions-oriented, with a high degree of business acumen and a proactive approach to problem-solving in ambiguous environments
What the job involves
- We’re looking for a Services Pre-Sales Manager to partner closely with our Account Teams and position paid Professional Services as a strategic driver of customer adoption and long-term success
- You will be part of the Professional Services team, supporting the sales cycle by identifying customer needs, recommending services solutions, and ensuring we set the right foundation for a successful deployment of Asana
- In this role, you will serve as a trusted consultant to both internal stakeholders and customers, working across a rapidly growing and diverse enterprise customer base
- You’ll collaborate with our largest and most complex customers, positioning the right services motion—from packaged offerings to custom proposals—and continuously gather insights from delivery teams to ensure our offerings stay relevant, scalable, and impactful
- Advocate for the value of paid services with both customers and internal account teams (e.g., Account Executives, Customer Success Managers), clearly articulating how services accelerate adoption and drive account growth
- Collaborate with Account Teams to understand customer needs and recommend the right services solution—whether a packaged offering or a custom Statement of Work
- Provide guidance and enablement to field teams on services offerings, ideal customer profiles, and how to position services alongside other Asana enablement motions
- Periodically support delivery teams as a part-time Engagement Manager on complex implementations, in partnership with Implementation Managers
- Gather and synthesize feedback from delivery engagements to refine and evolve our services portfolio and go-to-market strategy
- Recommend delivery structure and resourcing across in-house and subcontracted Service Partners
Our take
Asana is a web and mobile application designed to help teams organize, track, and manage their work. Acting as a unified hub, it empowers teams to effortlessly generate projects, delegate responsibilities, set deadlines, and foster direct task-related communication, transcending the inefficiencies of traditional email-based coordination.
Despite facing competition from established players like SmartSheet in its market, Asana has navigated its path, bolstered by a successful Initial Public Offering in 2020 and a track record of startup triumphs. This strategic prowess has propelled Asana to amass a robust clientele exceeding 100,000 organizations, boasting notable entities such as Uber and Air France among its ranks.
Since its inception, Asana has undergone exponential growth, with its reach extending to offices sprawled across four continents worldwide. This expansion not only underscores its global footprint but also signifies its commitment to fostering diverse talent pools and catering to a broad spectrum of clients.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$200m
CONVERTIBLE
Nov 2018
$50m
SERIES E
Total funding: $414.4m
Company benefits
- Benefits - From comprehensive health benefits including mental health programs and coaching to our in-house culinary program and supportive parental leave policies, our benefits are intentionally designed to ensure that you are energized, focused, and thriving
- Growth - We know that growth isn’t always linear, so we’ll support you in achieving your personal and professional goals. You’ll have the opportunity to take on big responsibilities that impact our success as a company and challenge you in new and fulfilling ways
- Development - We believe in providing everyone with coaching and mentorship. You’ll have access to Conscious Leadership training, success guides, free executive coaching, and our manager training and enablement program
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Dustin Moskovitz
(Co-Founder & CEO)A Harvard economics graduate, Dustin co-founded Facebook in 2004 before branching off in 2008 to found Asana. They are also the co-founder of Open Philanthropy Project and Good Ventures.
Justin Rosenstein
(Co-Founder)Previously Engineering Manager at Facebook and a Product Manager at Google. Currently Co-Founder of One Project.
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