Sales Enablement Program Manager, MURAL
Retention & Expansion
$104-130k
OTE
Digital workspace for visual collaboration
Open for applications
Digital workspace for visual collaboration
501-1000 employees
Open for applications
$104-130k
OTE
501-1000 employees
Company mission
To inspire and connect imagination workers globally by providing teams the means, the methods, and the freedom to innovate from anywhere.
Role
Who you are
- 3+ years of sales enablement experience, preferably in a high-growth SaaS environment
- Strong knowledge of sales retention, upsell/cross-sell, and customer lifecycle management
- Proven track record in collaborating with cross-functional teams (Sales, Product, Marketing, Revenue Operations, Customer Success)
- Comfort using AI tools to enhance program design, workflow efficiency, and decision-making
- Experience designing and launching programs that improve sales team productivity and renewal outcomes
- Excellent communication, coaching, and facilitation skills
- Innovative, outcome-driven mindset with a focus on measurable results and continuous learning
What the job involves
- Your mission is to empower our current sales team to excel in retaining and expanding business within our existing accounts
- You will design and deliver programs, assets, and strategies that make our sales representatives trusted advisors, driving renewal, upsell, and cross-sell motions
- You will collaborate closely with Sales, Customer Success, Product, and Operations to ensure the seamless adoption of enablement initiatives and maximize revenue outcomes for Mural
- Build and scale enablement programs focused on retention and expansion, leveraging best-in-class practices and real-time customer insights
- Design, develop, and deliver sales enablement solutions that align with strategic initiatives and overall company goals
- Conduct skills gap analyses to identify areas for improving team competency and effectiveness, with an emphasis on expanding into new lines of business and targeting specific ideal customer profiles; develop and implement solutions to address identified gaps
- Develop and monitor sales enablement metrics that measure the effectiveness of sales training, tools, and processes with clear iteration and improvement
- Coordinate, initiate and run end-to-end programmatic sessions for new sales joiners
- Monitor sales objectives and results as they relate to live sessions, asynchronous learning modules and workshop attendance
- Coach sales teams on effective execution of selling skills, product knowledge, and processes, with an emphasis on prospecting, negotiation, and complex sales cycles
- Align closely with Revenue Operations, Product, and Marketing to ensure renewal and upsell strategies are fully operationalized and measured
Our take
Mural is a virtual collaboration platform that caters both to the increasing demand for visual work methods and the shift towards remote working. Functioning more like a team- or business-wide whiteboard than a chat room, it is part of a developing trend away from single-channel platforms like Slack and towards a more integrated collaborative workspace.
Founded in 2011, Mural is an early entrant in an increasingly crowded field which includes rivals such as Gather and Tandem. However, it stands out with the flexibility of its approach to multi-functional virtual spaces and range of integrations. This has allowed it to gather a large customer base in a diverse range of companies including IBM, Autodesk and SAP.
The company boasts strong development, securing multiple funding rounds early in its journey that grew its valuation beyond $2 billion. It has since successfully found a more mature direction through leadership changes and a rebrand, continue its growth in a new phase for the company.
Steph
Company Specialist at Welcome to the Jungle
Insights
-25% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$50m
SERIES C
Aug 2020
$118m
SERIES B
Total funding: $216.8m
Company benefits
- Company equity
- Health insurance
- Fertility benefits
- MURALvida stipend
- Fully remote team
- Flexible time off
- Parental leave
- End of Year Closure
- Design thinking trainings
- MURAL free forever plan
- 401(k)
Company HQ
Chinatown, San Francisco, CA
Leadership
Leigh-Margaret Stull
(CEO)Previously spent 13 years at CareerBuilder, in roles including CPO/CMO and COO. Former Innovation Advisor, Business Consultant and Change Management Leader.
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