Associate Product Manager, Punchh

• The ideal candidate will have experience autonomously delivering user value, aligned with strategic vision and goals, in an agile environment
• 2-5+ years as a software/digital product manager, preferably at a SaaS or enterprise software company or 5+ years in restaurant operations, using/administrating technology inclusive of POS and Back Office
• Experience with geographically distributed teams building SaaS products, preferably in Eastern Europe
• Ability to embody PAR’s values of speed, ownership, focus and winning together
• Comfortable interacting with internal senior management as well as counterparts in customer organizations
• Enjoys being hands-on, collaborating directly with designers and engineers, and when necessary, getting involved in the weeds of building software products
• Ability to work US east coast hours while coordinating with Eastern Europe time zones
• Hands on experience with Agile development processes, especially SCRUM
• Excellent written and verbal communication coupled with strong interpersonal skills
• High degree of initiative and organizational skill with the ability to autonomously balance multiple projects of significant scope, in a fast-paced environment, across multiple software teams
• Ability to clearly communicate market problems, with context, to design and engineering team members

Desirable

• We are seeking an experienced Product Manager to join our team in building the next generation of PAR Data Central’s Restaurant Labor Management solution
• In this role, you will work closely with the Principal Product Manager to develop and execute product strategies, ensuring high value solutions for the evolving restaurant technology market
• The successful candidate continuously defines priorities and focuses on maximizing the value of the product as the leader of one or more scrum teams
• With a focus on delivering solutions to market problems, you will balance stakeholder and customer needs, manage expectations, and provide visibility of your team priorities, sprint objectives, and commitments
• Product Strategy: Work with the broader product team to define product vision, strategy and roadmap aligned with business goals. (participate in big room planning, etc.)
• Market Research: Conduct market and competitive analysis to identify trends, opportunities, and threats. Use insights to inform product development and positioning
• Requirements: Work with the principal product manager, customers, sales, support teams and other stakeholders to translate market problems into solution requirements. Write well described features and stories with clear acceptance criteria
• Product Development: Partner with engineering and design teams for the timely delivery of high-quality market solutions
• Communication: Ensure product updates, timelines, and outcomes are communicated to stakeholders and executives. Manage cross-functional expectations, to foster alignment across the organization and for customers
• Outcome Analysis: Monitor user feedback and use data to drive continuous improvement and inform future product decisions
• Collaboration: Foster strong working relationships with cross-functional teams, including product, marketing, sales, and customer support, to ensure product success
• Backlog Management: Own product backlogs drafting, refining, and prioritizing user stories
• Agile Leadership: Actively participate in all Scrum related events as the Product Manager; leading refinements, removing impediments, and making real-time decisions
• Product Expertise: Understand and communicate product details as they are today and the vision for the future
• Prioritization: Effectively balance value, urgency, opportunity, cost and risk in all product decisions