Account Manager, Booking.com
More information about location
2 days a week in office
Leading travel accommodation and experiences marketplace
Open for applications
Leading travel accommodation and experiences marketplace
1001+ employees
Open for applications
More information about location
2 days a week in office
1001+ employees
Company mission
To shape the future of travel through cutting edge technology, to make it easier for everyone to enjoy amazing experiences wherever they go.
Role
Who you are
- Bachelor's degree
- Significant experience in a relevant account management/sales/business development function
- Proven experience within e-commerce and/or travel industry
- Solution oriented and result driven
- Strong work ethic; self-directed and resourceful
- Proactive, flexible and capable of working independently as well as working in a team
- Good communication and analytical skills
- Ability to multi-task & flexible attitude
- Commercially driven attitude
- Objection handling
- Please note that this role will require up to 50% regional travel, as well as two days per week attendance in our Edinburgh office
What the job involves
- As an Account Manager supporting the Local Partner Services team in Edinburgh you will be responsible for managing a regional portfolio and advising our accommodation partners in regards to their business performance, market opportunities and industry trends
- You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for customers
- Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business
- Responsible for maintaining a strong relationship with the accommodation partners (i.e. visiting accommodations, contacting on regular basis)
- Acting on leads, partner feedback and information on competitor activity
- Able to translate statistics and insights about Booking.com's competitors as well as local market knowledge into relevant actions
- Responsible for providing trainings to accommodations about the online reservation systems
- Partner events: support in organizing Booking.com events and webinars, as well as participating in external events and trade fairs representing the company
Application process
- Please attach CV and additional documentation in English language
Our take
Booking.com has established itself as a leading digital travel company. The company reaps the benefits of its status in the market and is currently in a stronger position than its up-and-coming competitors such as Expedia, Trivago and Trip.com. Airbnb represents the sharing economy and acts as a disruptive force in this market but still has ways to go to compete with Booking.com.
In recent years, there has been considerable growth in the number of travellers wishing to travel more sustainably. And Booking.com is well positioned to attract these consumers, having introduced a Travel Sustainable badge on their platform which over 100,000 properties have achieved for their sustainability efforts.
The company was originally founded with a core focus on hotels, and the platform now offers more than 31M accommodation listings. It has also expanded into different services, including flights, car rentals, and attractions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health insurance
- Free access to Headspace for you and your loved ones
- Global Employee Assistance Program
- Meditation and Breastfeeding rooms at the office
- Booking Cares - 2 days per year to volunteer and learn
- Life insurance
- Disability insurance
- Pension plan
- Annual paid time off
- Parental leave - 22 weeks
- Grandparent leave - 10 days
- Care leave - 10 days
- Bereavement leave - up to 4 weeks
- Anniversary leave
- Working from Home Furniture and Ergonomic Support
- Working from Abroad - up to 20 days per year
- Discounts & Wallet credits to spend on our products
- Upgrade to Booking.com Genius Level 3
- Friends & Family Booking.com discount vouchers
- Free access to online learning platforms
- Development and mentorship programs to support career growth
- Access to trainings and workshops
- Team development opportunities
- Local discount programs
- Game rooms in offices
- On-site meals, coffee and snacks including vegan options
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Glenn Fogel
(CEO)Previously Vice President at Morgan Stanley. They joined Booking Holdings in 2000 and have held several high profile and executive positions since. They are currently the President and CEO
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