Commercial Renewals Manager, Culture Amp
$132-155k
OTE
+ ESOP
2-3 days a week in office
Platform for staff surveying & analytics
Job no longer available
Platform for staff surveying & analytics
501-1000 employees
Job no longer available
$132-155k
OTE
+ ESOP
2-3 days a week in office
501-1000 employees
Company mission
To build a better world of work by making the power of people analytics accessible to everyone.
Role
Who you are
- Ideally 1-3 years of experience in revenue roles focused on retention, expansion or new business
- 1-2 years of experience managing a team
- Proven background in the SaaS industry
- Strong communication and presentation skills to engage with HR professionals and executives
- Experience building and managing relationships within mid-market organizations
- Experience with sales methodologies such as MEDDPICC, forecasting, negotiation tactics, value and team-selling and overall pipeline management
- Proficiency in leveraging data and analytics for decision-making and influencing customer strategies
- Highly organized, strong time management skills and proactive
What the job involves
- We’re looking for a strategic and people-first leader to join our team as People Leader, Commercial Renewals. In this role, you’ll lead one of our Commercial Renewals teams, responsible for driving customer contract renewals, revenue retention, and long-term customer relationships
- You’ll be accountable for scaling our renewal motion and driving performance through strong leadership, operational excellence, cross-functional collaboration and consistent execution against retention and upsell targets
- Lead the Commercial RM team responsible for driving customer contract renewals to achieve renewal and expansion goals
- Drive a customer-first approach, ensuring timely and strategic engagement throughout the contract lifecycle
- Provide strategic direction, operational oversight, and performance coaching to ensure the team meets or exceeds renewal and expansion targets
- Partner closely with Sales, Customer Success, Legal, Finance, Operations to streamline renewal workflows and improve operational efficiency, while driving revenue growth and delivering exceptional customer experiences
- Provide regular reporting on renewal and expansion forecasts, and risks to senior leadership
- Foster a culture of accountability, collaboration, and continuous improvement
Our take
The so-called ‘Great Resignation’ highlighted what top companies have understood for years - that perhaps even more important than technology or branding, a company’s most valuable asset is its people. Culture Amp is an HR tech startup helping companies protect and enhance that value.
From its start as a survey platform, Culture Amp has grown to encompass analytics for managers, like turnover prediction and team goal tracking. It differentiates itself through a team of “People Scientists" - organizational and behavioral psychologists who design surveys, work in its product team as analysts and serve as consultants for clients.
Culture Amp's unique insights have made major impacts inside boardrooms globally, but lately the company has seen slowing growth and persistent losses (as workplaces shift from culture and DEI). Despite this, the founder and former CEO insists the Unicorn is in a great place to continue pushing its mission, even in this more difficult economic environment.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$100m
SERIES F
Sep 2019
$84.4m
SERIES E
Total funding: $281.7m
Company benefits
- MacBooks for you to do your best work
- Share Options - it’s important to us that everyone is an owner and can share in our success
- Medical insurance - for you and your family so you can feel safe in these uncertain times
- Excellent parental leave and in work support programme, - for those families to be
- Flexible working schedule - where we can, let’s make work, work for you
- Fun and inclusive digital, and (in the future) in-person events
- Work from home opportunities
Company HQ
London, UK
Leadership
Didier Elzinga
(Co-Founder & Executive Chairman)Former CEO of the company. Previously Advisor at Centor for 9 years and Non-Executive Director at Tourism Australia for 4 years.
Douglas English
(Co-Founder & CTO)Previously Solutions Architect at National Australia Bank for 5 years and Information Specialist at EDS for 1 years.
Rod Hamilton
(Co-Founder & Board Member)Former CPO of the company. Previously Principal Consultant at Unico for 4 years and Consultant at Accenture for 4 years.
Caroline Rawlinson
(CEO)Began as Chief Financial and Operational Officer in 2024, becoming CEO in 2026. Previously CFO then COO of MYOB, CFO at Trade Me and Formica Asia.
Salary benchmarks
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