Customer Operations Executive, Carmoola

Total funding: $65.4m

• Sky's the limit growth opportunities
• Stock Options, we want you to share in the success that we are building together
• The opportunity to learn fast, amongst like minded peers
• Modern office space in bustling Kings Cross, with all the expected Startup Mod Cons
• 25 days Holiday (+Bank Holidays)

• Deliver "WOW" - Delivering “wow” is really close to my and the team's hearts. For us, this is the feeling you get when something positive surprises you. This can also be known as the Disney effect. We want to build the greatest car finance company in the world and to do that, we're definitely going to need a little magic 😉
• Love to grow - Growth is really important to us, not only because we are all really motivated by learning but because we're very competitive. We wanted a value that always reminds us there is more to achieve, and more to learn.
• Grit and hard work - Grit and hard work are hopefully obvious ones! We all struggled a lot in our previous business, but so much enjoyment and positivity came from going through hard times. It’s really about sticking together and working hard to enable you to achieve your goals in life. One thing that separates the people who achieve their goals, and the people who don't, is that the former never gave up!
• Don't be a dickhead - This one took a little longer to develop but basically says what it means “Don’t be a dickhead”. We feel it enables you to call out people for being rude, obstructive, or anti-social and encourages a culture of open and honest feedback.
• Always be automating - We covered our focus on automation in my last blog post. Aside from the clear business benefits of automation, it also means that we can eliminate the boring bits in our day-to-day work, and can get to delivering WOW to our customers faster.