Staff IT Engineer, Headway
$180-225k
+ Equity
Therapist-by-insurance marketplace
Open for applications
Therapist-by-insurance marketplace
1001+ employees
Open for applications
$180-225k
+ Equity
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- An experienced SaaS environment expert with at least 5 years in a fast paced, supporting a distributed workforce, specifically focused on Identity & Access Management (Okta experience is strongly preferred)
- Possess subject matter expertise in IAM technologies; you’ve led large scale projects to completion centered on IdP implementation, JML automation, and integrating SaaS applications using APIs, SCIM, and OIDC/SAML protocols
- You’ve driven organization change by leading or playing a significant role in large scale company access controls deployments that require cross functional collaboration and user impact management
- You excel at partnering with stakeholders across the business to synthesize and present technical solutions that drive business efficiency
- You practice methodical project ownership and management with autonomy by consistently planning and executing work with visibility
- Are a team player who actively seeks and provides feedback with a growth mindset
- Stay up-to-date on the latest technology and privacy best practices and requirements
What the job involves
- Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The IT team at Headway is an essential function at Headway that builds operational efficiency into everything we do, giving our organization the tools needed to achieve our goals of reshaping mental healthcare
- In this role, you’ll have the unique opportunity to be the builder and driver of our dedicated, in-house IT Engineering efforts. You will execute projects, both technically and organizationally, to tackle challenges as the company continues to rapidly scale
- Design, develop, and standardize the IAM lifecycle and associated workflows for Headway employee accounts
- Drive automation and integration excellence by configuring and managing workflows to automate provisioning, de-provisioning, and access changes, eliminating manual effort and ensuring speed and accuracy
- Strengthen the security foundation by completing and maintaining key IdP integrations of varying levels of complexity with business applications
- Lead the transition to least-privilege. Actively drive and support the organization-wide Role-Based Access Control (RBAC) initiative, ensuring access is governed by job function and need
- Maintain documentation for all core applications and processes
- Address and resolve identity related incidents and escalated service requests
- Work collaboratively with major stakeholders to establish IAM policies and governance that foster a culture of least-privilege
- Tools we use:
- Identity and Access Management: Okta, Lumos
- Email and Messaging: Gmail and Slack
- Document Creation and Collaboration: Google Workspace, Confluence
- Credential Management: 1Password
- Ticketing: Jira Service Desk, ZenDesk, Jira Projects
- Project Planning: Jira
- Endpoint Management: Iru, InTune, ChromeOS, Kolide
Our take
In the US, 1 in 4 citizens are living with treatable mental health conditions. But a vast majority of people are unable to access the care they need, often due to cost. Headway connects clients with therapists who accept insurance as payment, and provides independent practitioners with the tools and resources needed to both serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following recent events. The company facilitates over 600,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures. It is working to broaden its presence across the US while building out its product and pursuing the application of AI in health care.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company HQ
Tribeca, New York, NY
Leadership
Andrew Adams
(Founder & CEO)Prior to founding Headway in 2017, Andrew was a Product Analyst at Spring Inc.
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