Associate Director of Business Operations & Strategy, Wolters Kluwer
GBS
$153.2-216.8k
2+ days a week in office
Information services and software solutions
Be an early applicant
Information services and software solutions
1001+ employees
Be an early applicant
$153.2-216.8k
2+ days a week in office
1001+ employees
Company mission
To empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Role
Who you are
- Experience: Minimum of 7 years of professional experience, ideally with a background in consulting or corporate strategy. An advanced degree, such as a Master's or MBA, is preferred
- Analytical Skills: Exceptional critical thinking, with the ability to simplify complex problems into actionable insights
- Communication: Strong written and verbal communication skills, capable of presenting complex ideas clearly
- Flexibility: Growth mindset with the ability to adapt to unstructured environments and tackle new topics
- Collaboration: Proven ability to work with cross-functional teams and manage multiple projects
- Attention to Detail: High level of precision, capable of independent work in a fast-paced environment
- Leadership: Experience managing direct and indirect reports
- Technical Proficiency: Advanced PowerPoint and Excel skills; familiarity with additional analytical tools is a plus
- Travel: Less than 20%, only for essential project needs
What the job involves
- Hybrid (8 days/month)
- The Business Operations & Strategy (BizOps) Group drives transformation across WK’s Global Business Services (GBS) and other central functions
- The team provides thought leadership to identify, assess, implement, and manage a robust pipeline of operational improvements
- Collaborating with technology, finance, and strategic sourcing groups, BizOps & Strategy prioritizes opportunities, evaluates options, engages vendors, and executes strategic initiatives
- From opportunity identification and business case development to project management and communication, the team plays an active role in every stage of transformation
- Their work involves analyzing data, interviewing experts, exploring cost and service level improvements, operationalizing opportunities, designing strategic plans, launching pilots, and driving measurable outcomes tied to tangible KPIs
- There’s no “typical” day—team activities span brainstorming, strategic planning, and implementation, all with a focus on enhancing efficiency and effectiveness across functions
- The BizOps team is seeking an Associate Director to lead strategic initiatives and drive impactful business transformations
- This role involves close collaboration with global executive teams across Wolters Kluwer
- As a senior team member, the Associate Director will shape strategic projects, provide thought leadership, and lead cross-functional teams to deliver critical insights and measurable results
- Operations & Execution: Lead strategic projects addressing high-priority business challenges, providing actionable insights and recommendations to drive cross-functional alignment
- Strategy Development: Inform leadership decisions through market research, competitive analysis, and strategic insights, synthesizing information for executive consumption
- Data Analysis: Quickly gather and analyze large datasets, leveraging research and insights to enable data-driven decision-making
- Problem Solving: Structure and resolve complex, ambiguous operational or business challenges with clear, actionable recommendations
- Performance Management: Develop and track key business performance metrics
- Project Management: Oversee multiple projects from initiation to execution, meeting timelines and success criteria
- Prioritization: Balance competing demands to ensure timely and high-quality delivery of projects
- Stakeholder Management: Effectively manage expectations and communicate progress across stakeholders
- Ownership: Lead high-impact initiatives, including business case development, implementation, and change management
Our take
For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.
While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.
The company is currently focused on its 2022-2024 strategy, which is a three-year value elevation strategy aimed at accelerating expert solutions, expanding its reach, and evolving its core capabilities. After delivering on its 2019-2021 strategy (resulting in €4.8 billion in revenues in 2021 alone) Wolters Kluwer is well set to remain on its long-standing path of growth and success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Hybrid/Flexible Work Environment
Company values
- Focus on Customer Success - Customers are at the center of everything we do
- Make it Better - We're Committed to Continuous Improvement
- Aim High and Deliver - We're responsible for delivering the right results
- Work as a Team - We're stronger together
Company HQ
Alphen aan den Rijn, Netherlands
Articles
Leadership
Nancy McKinstry
(CEO & Chairman of the Executive Board, not founder)Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.
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