Workforce Design Lead, Restaurant365
$116-145k
+ Equity Option Grant
Restaurant management software
Job no longer available
Restaurant management software
1001+ employees
Job no longer available
$116-145k
+ Equity Option Grant
1001+ employees
Company mission
To help restaurants increase sales control food costs, and optimize labor.
Role
Who you are
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field. Master’s preferred
- 8+ years of experience in workforce planning, business operations, management consulting, or organizational design
- Proven track record in offshoring, contingent workforce management within workforce strategy
- Hands-on experience with EOR models, global labor laws, and transitioning from EOR to entity setups strongly preferred
- Experience building and implementing workforce optimization frameworks across multiple functions and geographies
- Experience supporting strategic transactions such as M&A, divestitures, and/or other events with proven ability to align workforce design to business priorities
- Proven track record of leading cross-functional teams, managing large-scale projects, and implementing strategic People initiatives
- Strong analytical and problem-solving ability; skilled in translating complex workforce + financial data into executive-ready insights
- Excellent stakeholder management and communication skills, with the ability to influence senior leaders
- Experience navigating global labor law, contingent workforce compliance, and offshore employment models (EOR, Deel, etc.)
- Strategic Vision:Anticipates workforce trends and positions R365 ahead of the curve in AI and offshoring adoption
- Operational Excellence:Builds repeatable processes for offshoring, workforce planning, and reporting
- Change Management: Skilled at guiding leaders through organizational design and workforce transformation
- Business Acumen: Connects workforce design directly to cost savings, efficiency, and talent density outcomes
What the job involves
- We are seeking a highly skilled leader to drive R365’s workforce optimization strategy across our three key levers: Elite Talent, Offshore Resources, and AI Enablement
- This role will have full ownership of R365’s Offshoring strategy while also shaping and executing workforce design frameworks that balance onshore, offshore, and AI solutions
- The successful candidate will partner closely with People, Finance, and Business Leaders to ensure the right work is aligned to the right structure, maximizing talent density, efficiency, and long-term scalability
- They will oversee the transformation of our contingent workforce, lead internationalization initiatives such as EOR-to-entity transitions and provide executive-level insights on workforce decisions that directly connect to cost savings, efficiency gains, and future-ready growth
- Offshoring Program Management: Build and scale R365’s Offshoring Strategy as one of our three core organizational levers, beginning with Mexico and expanding as business needs evolve; ensure the business understands offshoring as a strategic solution for scaling process-heavy work, reducing cost, and amplifying elite talent; partner with TA, L&E, and POPs to design roles, hiring practices, and onboarding approaches that integrate offshore employees into R365’s culture and performance standards; establish governance, reporting, and dashboards that show leaders the impact of offshoring (efficiency gains, cost savings, redeployment of talent) and how it connects back to business priorities
- Workforce Design & Strategy: Support the design and execution of R365’s 3-Lever Workforce Model (Elite Talent, Offshore, AI); partner with PBPs, Finance, and senior leaders to align work with the right lever and translate workforce strategy into clear business metrics tied to growth, efficiency, and effectiveness; build decision-making models and guidance for leaders on when to use onshore, offshore, or AI; during strategic transactions, lead from the People side new entity creation/setup, M&A, and divestitures, ensuring smooth transitions and alignment with business objectives
- AI Workforce Enablement: Identify repetitive and process-heavy work suitable for AI adoption in partnership with Tech and AI Champions; build frameworks and playbooks to guide functions on when to use AI vs
- Offshore vs
- Elite Talent; monitor adoption rates, efficiency improvements, and ROI from AI-enabled processes
- Strategic Projects & Advisory: Act as a trusted advisor to Executives and senior leaders on workforce design decisions; translate complex workforce and cost data into clear, actionable insights for executives; lead workforce-related components of international scaling, entity setup, M&A integrations, and divestitures, ensuring alignment with business objectives
Our take
Restaurant management can be rather outdated, often relying on spreadsheets and physical receipts. Restaurant365 develops all-in-one management software solutions for the restaurant industry, encompassing accounting, analytics, staff, and inventory management within its toolkit.
Restaurant365’s customer base isn’t just restaurants though, it’s software attracts accounting firms that work with restaurants as well as small eateries and large franchises. Its expansive customer base is reflected in the amount of funding that it has received since its founding in 2011, now making it a verified Unicorn.
Restaurant365’s most recent round of funding came in 2024, and its $175 million will be invested in further enhancing its product. The company's success is unprecedented, as most would bet that the post-pandemic restaurant industry would struggle to get back on its feet. Restaurant365 defied expectations and actually turned out to be the company that COVID-hit restaurants relied on to keep their heads above water. This goes some way to explain the success of the company, which is a proven aid for the ailing dining industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
118% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2024
$175m
GROWTH EQUITY VC
May 2023
$135m
LATE VC
Total funding: $437.5m
Company benefits
- Fully Covered Health Insurance: R365 provides comprehensive medical, dental, and vision coverage—100% paid for full-time employees.
- Flexible Time Off: Recharge when you need, so you can stay energized and focused.
- 401k with employer math.
- Stock options to purchase equity.
- Health Savings and Flexible Spending Accounts.
- Employee discount programs to lifestyle vendors and servcies.
- Annual learning and development reimbursement.
- Access to LinkedIn Learning.
- Employee recognition and TIP program.
- Fertility guidance and support.
- Online legal solutions.
- Paid parental leave.
- Disability insurance.
- Pet and life insurance.
- Wellness programs.
- Health concierge and support.
- Meditation and mindfulness courses.
- Gym discounts and virtual fitness classes.
Company HQ
East Irvine, Irvine, CA
Leadership
Tony Smith
(Co-Founder & CEO)Previously on the Board of Directors at Dynamic Methods. Before that, they were a Director of Services there.
Morgan Harris
(Co-Founder & Chief Customer Advocate)Previously Partner and Co-Founder at Dynamic Methods, Account Executive/Senior Consultant at Foreshock and Auditor at PriceWaterhouseCoopers.
John Moody
(Co-Founder)Previously CRM Managing Partner and Board Member at Dynamic Methods.
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