Business Operations Coordinator, YOOX NET-A-PORTER
NET-A-PORTER, MRPORTER
+ Performance bonus schemes
Online luxury and fashion retail business
Open for applications
Online luxury and fashion retail business
1001+ employees
Open for applications
+ Performance bonus schemes
1001+ employees
Company mission
To fully digitalise the high-end fashion industry.
Role
Who you are
- 2-3 years of experience in a business support, operations, or digital marketing environment
- Strong Excel skills (data entry, formulas, pivot tables) and excellent PowerPoint proficiency
- Highly organized, with strong attention to detail and a methodical approach to task management
- Comfortable working with numbers, reporting tools, and campaign data
- Proactive, collaborative attitude with the ability to manage multiple priorities across stakeholders
- Strong communication skills and confidence working cross-functionally in a fast-paced environment
What the job involves
- We are now seeking a talented Business Operations Coordinator to join the team
- As the Business Operations Coordinator in the Brand Partnerships team, you will play a vital support role across both business management and advertising operations functions
- You will help ensure the smooth running of commercial and operational processes that underpin brand campaign execution and financial planning
- This is a highly collaborative and detail-oriented role, ideal for someone looking to build a career in business operations, finance, or digital advertising within a fast-paced and creative environment
- You’ll gain broad exposure to campaign delivery, revenue tracking, reporting, and commercial processes across NET-A-PORTER and MR PORTER
- Reporting into: Global Head of Brand Partnerships
- Support the Ad Operations Team with campaign setup documentation, QA tracking, and delivery monitoring
- Assist with traffic sheet updates, asset tracking, and campaign go-live coordination
- Monitor campaign delivery data and flag underperformance or reporting inconsistencies
- Coordinate cross-functional requests across Sales, Creative, Tech, and Production to support campaign delivery timelines
- Work closely with the Business Management Team to maintain up-to-date revenue tracking spreadsheets and deal documentation
- Support the collection and recording of brand commitments and ensure timely data entry for financial planning
- Help prepare regular and ad hoc revenue and performance reports for internal stakeholders and brand partners
- Assist with reconciliation of revenue with Finance and updates to budgeting tools
- Maintain and update central trackers including pricing sheets, campaign logs, and internal dashboards
- Support the creation and formatting of team presentations, sales decks, and internal reports
- Assist in process documentation and the continual improvement of team workflows and operations
- Liaise with internal departments to collect required data for seasonal and quarterly reviews
- Schedule and coordinate meetings, team check-ins, and campaign wrap-up sessions
- Support ad hoc requests from the Global Head of Brand Partnerships related to reporting, analysis, or process support
- Help ensure compliance with campaign tracking, tagging standards, and financial data accuracy
Application process
- End Date: December 1, 2026
Salary benchmarks
Our take
YOOX NET-A-PORTER (YNAP) is a leading online luxury and fashion retailer, consisting of four multi-brand platforms, connecting customers with the world's most coveted brands. Following its recent acquisition by Mytheresa, YNAP will continue to operate under its distinct identity, with Mytheresa focusing on luxury and YNAP maintaining its broader multi-brand approach.
With 5.3M customers in 180 countries, YNAP takes a localised approach, tailoring its offerings to meet the needs of clients around the globe. From its offices across the US, Europe, and APAC, to joint ventures with Alibaba in China and Symphony Investments in the Middle East, YNAP ensures that its global reach is both personal and impactful.
At the heart of YNAP's vision is its Infinity 2030 strategy, a forward-thinking commitment to sustainability and a circular fashion system. Drawing on over two decades of data and insights, YNAP continues to push the boundaries of innovation to elevate the shopping experience for its customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Company HQ
Shepherd's Bush, London, UK
Leadership
Alison Loehnis
(Ad Interim CEO & President)Joined YOOX NET-A-PORTER in 2007 as VP of Sales and Marketing, since then they have held multiple President roles and have been serving as the Ad Interim CEO since 2022. They are also the Non-Executive Director of lululemon and an Ambassador for Women Supporting Women at The Prince's Trust.
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