Mid-Market Account Executive, Monotype
+ Reward and recognition programs like commission accelerator, >100% target achievement
Typeface design company
Posted today
Typeface design company
1001+ employees
Posted today
+ Reward and recognition programs like commission accelerator, >100% target achievement
1001+ employees
Company mission
To deliver the design assets, technologies, and expertise required for brands to build authentic, memorable experiences at every possible touchpoint.
Role
Who you are
- Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals
- Fluency in English and French
- Excellent listening, verbal and written communication skills
- Strong problem identification and objection resolution ability
- Ability to engage customers and build strong relationships
- Strong data analytics ability with attention to detail
- Self-motivated with high energy and drive to succeed
- Ability to work individually and within a team
- Experience with customer relationship management software and knowledge of marketing automation software
- Ability to embrace change and learn quickly
- Interest or experience in design preferred
What the job involves
- As the first point of contact with prospective customers, the Mid Market Account Executive has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise
- The Mid Market Account Executive will interact with prospective clients via telephone, email and other technologies. This individual will have responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc
- Manage inbound sales requests received via web, email, and phone
- Research targeted leads and accounts to identify decision makers, understand need and buying cycles, and enable effective sales follow-up
- Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage
- Answer existing customer queries and spot opportunities for future sales
- Set up and deliver sales presentations, product/service demonstrations and other sales engagements
- Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement process, customer experience, sales outcomes
- Obtain thorough knowledge of company’s solutions and corporate/market value to identify and drive qualified leads
- Collaborate with supervisor and sales teams to determine sales strategies and approaches
- Engage current customers through telephone and email to maintain relationships and increase potential add-on products and services
- Maintain and update internal Customer Relationship Management (CRM) system to accurately track all relative customer data, business insights, and record of interactions
- Ensure follow-up and management of database of prospective and current customers
- Maintain and organise database reports on a daily, weekly and monthly basis to deliver to necessary team members
- Understand and present product/services features, quote prices, credit terms and sales order process
- Assist and create quotes and RFP responses to potential clients
Our take
Monotype is a giant in the typeface industry, with well over 100 years in the business. It owns the rights to over 10,000 fonts, including A-list players like Helvetica and Times New Roman. Whilst typeface creation might not seem to be the booming industry it once was, Monotype is carving out some interesting new development opportunities in the hopes of further growth.
As more major organizations go digital, and go global, they need to carry their house image across a growing number of diverse markets (and languages) and render the fonts in high definition. Monotype has been developing a strong reputation for designing multi-lingual brand identities - for example, for the city of Dubai - but also works with Google to bring hundreds of historically unrendered fonts online.
In this way, Monotype is smartly transitioning from a designer/developer of contemporary fonts to a facilitator helping brands to expand globally and into the digital space. With offerings in place to provide this service to fast-growing industries like gaming and online streaming, Monotype is hitching its wagon to hugely lucrative markets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Company benefits
- Extensive development and training offerings
- Highly engaged Events Committee to keep work enjoyable
- Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs
- Flexible work arrangements and unlimited vacation and sick time
- Generous 401k match to save for your future, and so much more!
Company values
- Create with passion
- Act with accountability
- Include & care for all
- Be curious, be bold
- Delight customers
Company HQ
Woburn, MA
Articles
Leadership
Ninan Chacko
(CEO)Has held a range of senior leadership positions, including Senior Vice President at Sabre Holdings, CCO of Worldspan, CEO of PR Newswire, and CEO of Travel Leaders Group. Serves on the board at Leaders' Quest and TripFactory.
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