Senior Account Executive, Dialpad
Enterprise
AI-powered cloud communications platform
Open for applications
AI-powered cloud communications platform
1001+ employees
Open for applications
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- 5+ years of sales experience in an ever-changing environment
- Transferable experience in the telecommunications, contact center, or unified communications industries
- Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders
- Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS)
- Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply
What the job involves
- As an Account Executive, Enterprise, you will own the complete sales process from start to finish. You’ll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communication problems that affect everyone around the world
- Dialpad’s Account Executive, Enterprise, will solve tangible client challenges by redefining what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
- Dialpad’s Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process
- This position reports to a Regional Vice President. Candidates must be located in the territory
- Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings
- Prospect into target accounts and identify stakeholders and champions
- Convert leads to opportunities and build the pipeline needed to achieve your quarterly/annual sales quota
- Own the end-to-end sales process, including:
- Leading discovery sessions with leads and prospects
- Working with Sales Engineering to prepare for and deliver product demonstrations
- Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer
- Creating and maintaining account plans required to identify areas for opportunity across strategic global customers
- Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel
- Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap
- Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note-taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has been heavily invested in the continued R&D of AI technologies, delivering numerous industry-first features. Dialpad has also expanded globally, opening offices in Europe and Asia and extending its global footprint via additional investments internationally. In 2026, it released its Agentic AI platform, which will help businesses to tailor and fine-tune their agentic AI capabilities, indicating that its doubling down on this sector of its business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan
- Catered lunches, free snacks & drinks
Company HQ
San Ramon, CA
Leadership
Craig Walker
(Founder & CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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