Group Product Manager, Wave
CA$125.5-200.8k
Senior and Expert level
Remote from Canada
Financial services for small business owners
Be an early applicant
Financial services for small business owners
201-500 employees
FintechB2BPaymentsFinancial ServicesAccounting
Be an early applicant
CA$125.5-200.8k
Senior and Expert level
Remote from Canada
201-500 employees
FintechB2BPaymentsFinancial ServicesAccounting
Company mission
To create a future where small business owners can manage their finances fearlessly.
Role
Who you are
- The ideal candidate brings strong product leadership, business acumen, and customer empathy, with experience navigating complex cross-functional environments and balancing customer needs, business priorities, and technical constraints
- This is a player-coach role that requires both strategic thinking and hands-on product leadership, with the ability to adapt to the needs of the business
- The role requires strong business judgment, technical fluency, and influential leadership, along with the ability to identify and leverage AI capabilities to improve customer experience, product velocity, and quality in ways that align with business priorities and deliver measurable impact
- Proven experience defining and executing product vision and strategy for complex customer-facing products, services, or platforms
- Deep SaaS product management experience across growth-stage and scaled product environments, ideally within financial services, business services, or adjacent industries
- Demonstrated ability to partner across Product, Customer Success, Operations, Design, Engineering, and Data teams to deliver cohesive customer experiences and business outcomes
- Proven ability to define product strategy, derive requirements, analyze trade-offs, and prioritize investments across multiple teams and stakeholders in a matrixed environment
- Strong people leadership experience, including leading Product Managers, developing talent, setting priorities, and building high-performing teams
- Excellent written, verbal, and interpersonal communication skills, with the ability to influence senior stakeholders, align cross-functional teams, and drive decision-making in complex environments
- Strong business acumen, including experience building business cases, evaluating tradeoffs, and aligning product investments to customer value, company priorities, and financial outcomes
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Data-related field, or a related discipline, or the equivalent through a combination of education and relevant work experience
- 8+ years of experience in product management to include leading large mission critical products that involve significant business and technology change, with a minimum of 2+ years leading SaaS product teams at the Group level or above
What the job involves
- The Group Product Manager is a strategic product leader responsible for defining and scaling product experiences that help customers successfully achieve outcomes across their lifecycle
- This role plays a critical part in how Wave enables small business owners to access the right combination of technology, expert guidance, and services to confidently run and grow their business
- This role leads a team of Product Managers and partners closely with Product, Engineering, Design, Data, Customer Success, Operations, Marketing, and other business leaders to create seamless experiences that blend technology, human expertise, and service delivery
- This leader will drive product vision, execution, and organizational alignment while building highperforming teams and delivering measurable customer and business outcomes
- Define and lead the product vision, strategy, roadmap, OKRs, and success metrics for your product area, ensuring alignment with company objectives, customer needs, and long-term business strategy
- Define and evolve product experiences that thoughtfully blend digital capabilities with human-assisted services, ensuring customers have a seamless and consistent experience throughout their journey
- Partner with Product and business leaders to identify opportunities where technology, human expertise, and service delivery can drive improved customer outcomes, adoption, retention, and satisfaction
- Partner closely with Product, Engineering, Design, Data, Customer Success, Operations, and other business leaders to deliver cohesive customer experiences and drive measurable business outcomes
- Develop high-performing teams that utilize continuous product discovery best practices and modern SDLC methodologies, including customer research, experimentation, roadmap management, and iterative delivery, to ensure products meet customer needs and business goals
- Translate strategy into execution by helping teams make effective trade-offs, prioritize investments, and deliver against product outcomes
- Craft business cases, understand financial impacts, and define and execute business and customer benefit OKRs. Use qualitative and quantitative insights to identify opportunities, measure impact, and drive learning
- Inspire, align, and influence across functions, successfully navigating dependencies, ambiguity, and organizational complexity to deliver value for customers and the business
- Identify and leverage AI-enabled capabilities and workflows to improve customer experience, product velocity, and quality in ways that align with business priorities and deliver measurable impact
- Lead and develop a team of Product Managers, providing coaching, direction, and growth opportunities while fostering a culture of accountability, collaboration, and continuous improvement
- Foster a culture of continuous improvement through retrospectives, learning, coaching, operational excellence, and ongoing refinement of product practices and ways of working
Our take
Over 90% of all businesses in North America are zero to five employee companies. These businesses are organising their finances either by paying an expensive accountant, or relying on traditional spreadsheets.
In response, Wave is democratising access to financial services software. While it is not the first to do this, it has taken the flourishing approach of giving away the invoicing and accounting software 100% for free.
The company instead makes money by embedding financial services products within the software. It's these payments and other revenue streams that the startup is now looking to expand to secure more revenue to scale.
While the company has had success so far with its tools, it will need to build a whole suite of products and services in order to compete with the accounting software giants like Xero.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
-7% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2018
$3.3m
EARLY VC
May 2017
$32m
SERIES D
Total funding: $81.2m
Company benefits
- Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours
- We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more
- We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously
- We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!
Company HQ
Leslieville, Toronto, ON
Leadership
Zahir Khoja
(CEO)Worked at Mastercard as EVP (Global Merchant Solutions and Partnerships) and held several Senior VP positions. Former Vintro Board Member and General Manager (North America) at Afterpay.
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