Scaled Creator Programs Lead, Patreon
$126-210k
+ Equity plans
Funding platform for creatives
Open for applications
Funding platform for creatives
501-1000 employees
Open for applications
$126-210k
+ Equity plans
501-1000 employees
Company mission
Patreon's mission is to power creators to do what they love, and get paid by the people who love what they do.
Role
Who you are
- You have experience running customer or creator-facing programs from concept to execution—ideally in a creator-first or media company environment
- You’re energized by working with creators and are confident in external-facing work like growth consultations, webinars, or speaking engagements
- You thrive in fast-moving environments where you’re constantly shifting between program design, execution, and creator communication
- You’re highly organized, with a track record of building and managing systems and comfort in various CRMs
- You know how to identify meaningful creator signals and translate them into insights for cross-functional teams
- You’re a proactive operator with strong judgment and bias for action—comfortable wearing multiple hats and juggling multiple programs at once
- You bring a strategic lens to your work, but aren’t afraid to get in the weeds and drive execution yourself
What the job involves
- As a Scaled Creator Programs Lead, you will be responsible for developing and executing scaled programs to drive engagement, adoption, and growth across a broad segment of Patreon’s creators
- From hosting webinars, accelerators and creator spotlight sessions to managing our scaled inbox, developing thought leadership initiatives, and running one-off growth consultations, you’ll be at the frontlines of our creator-facing efforts
- This is a highly cross-functional and fast-paced role. You’ll design, test, and manage high-impact, net-new programs — all with the goal of helping creators succeed on Patreon
- You’ll act as a strategic operator, a creator-facing coach, and a program builder, often shifting between systems work and the day-to-day of creator management in the same week
- You’ll also be a key voice representing scaled creators internally, surfacing actionable insights to Product, Marketing, and other internal teams to help shape future strategy, product development, and go-to-market approaches
- You will report into our Head of Creator Scaled Growth
Our take
Creatives face two major struggles in the online space: getting eyes (or ears) on their work, and getting paid for it. Patreon was founded to solve both problems with a platform that would provide a space for creators to host and promote their work, and offer supporters a way to show their support through a regular paid subscription.
Patreon has been a leader in the content subscription space since its founding, but recently has come under pressure from newer rivals such as Substack and Ko-fi. It has maintained its position by shifting its focus from being primarily a marketplace for supporters to find creatives that interest them to being a toolbox for content creators to promote their work. While the site's creatives value this approach it remains to be seen whether Patreon will be able to return to the growth it was enjoying in previous years.
Despite the inroads made by competitors and a troubling global economic outlook making finances tougher for content creators and their supporters, Patreon is still a leader in its space, with over its over 250,000 active creators having made $3.5 billion through the platform. It is going through a period of downsizing to focus on its core business, and is continuing to hire talent to improve its product and expand its marketing efforts.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2021
$155m
SERIES F
Sep 2020
$90m
SERIES E
Total funding: $352.1m
Company benefits
- Gym membership
- Commuter stipend
- Training budget
- Work from home opportunities
- Health insurance
- Stock options
- 401k
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Conte
(CEO)Graduated from Stanford with a degree in Music. Created musical content on Youtube as Pomplamoose before founding Patreon.
Sam Yam
(CTO)Worked in analytics and engineering roles at Yahoo, Ning and Loopt. Previously founded mobile advertising company AdWhirl, which was acquired by Google.
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