UX/UI Designer, Lepaya

• If you thrive on solving complex enterprise workflow challenges and want your design work to immediately empower global clients, this is your opportunity
• 4+ years of UX design experience, capable of designing for the complete product lifecycle from introduction through maturity
• Confidence working from discovery and ideation through prototyping, delivery, and iteration, collaborating closely with product manager, engineers, and planning experts
• Ability to balance business objectives, user needs, and technological constraints when proposing solutions, user flows, and UI interactions
• Excellent planning and organizational skills—you structure your projects for clarity, communicate timelines and dependencies, and keep multiple priorities moving smoothly
• Hands-on expertise in user research, journey mapping, interaction design, usability testing, and behavior-driven design. Skilled in both exploratory and evaluative research, synthesizing findings into actionable design decisions
• Mastery of Figma, prototyping tools, user research tools, and other tools that facilitate or accelerate user testing or hypothesis validation
• A strong sense of visual design, layout, and typography, with a portfolio demonstrating effective interfaces for web apps and enterprise tools
• Experience in establishing or evolving design systems and component libraries for scale and consistency, and collaborating with engineers to implement them

Desirable

• We're looking for an exceptional UX/UI Designer to join our team for a temporary, 10-month assignment
• We are open to both freelancers and temporary contracts and step in and drive the experience for one of our most critical products: the Lepaya Client Portal
• This is a high-impact, temporary role where you will immediately take ownership of the design strategy and execution within a dedicated digital product squad
• You'll be fully embedded with a Product Manager and Engineers, driving a Lean UX approach. This means ownership from strategy and research to hands-on implementation
• Collaborated effectively in an Agile environment to refine the roadmap, ensuring design activities are appropriately scoped and prioritized to deliver the most impactful experiences for all user types
• Successfully integrated Lean UX with Product Managers and Engineers, promoting a test-and-learn approach across the product lifecycle
• Designed and iterated a complete set of user journeys and flows, wireframes, prototypes, and high-fidelity interfaces for the major feature releases for the Client Portal, focused on solving complex user and business goals
• Extracted actionable insights from primary user research and product analytics, using these findings to solve complex challenges and demonstrate a balance between business and user needs in your solutions
• Worked hands-on with the Engineering team to deliver scalable, accessible system components, actively contributing new patterns and documentation to our evolving design system and increasing component re-use across the Client Portal
• Ensured full UX and UI consistency across the Client Portal on all features you touched, maintaining a unified brand and experience

• Ensuring a smooth candidate journey is our top priority. Here's a sneak peek into our standard hiring process: 1. An intro video call with Tracy, from TA
• 2. An hour chat with the hiring manager
• 3. A business case or technical interview
• 4. A chat with a board member or with one of our founders, and finally, an offer!
• We're all about getting to know you better, so we'll invite you to our office for a face-to-face stage, where you can meet potential future colleagues and experience our awesome office vibes firsthand!