Expert Project Manager, Back Market

• You have a master's degree or equivalent
• You have at least 7-10 years of experience in a fast-paced, high-demanding work environment (tech, scale -up, e-commerce, consulting) with accountability on a large business unit
• You have an entrepreneurial and proactive spirit, the ability to manage projects end-to-end, from strategic thinking to concrete implementation
• You are impact-driven, and creative in finding solutions to achieve your goals in a frugal and fast-paced environment
• You have a strong track-record in cross-functional project management, collaboration with various stakeholders and communication (written and oral)
• You are data-driven with a keen interest in drawing insights from data. You're comfortable extracting and analyzing data autonomously, and able to model complex projects or forecasts (mastery of Gsheet, basics of SQL are a must)
• You are fluent in English. French is a strong plus
• We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications

Desirable

• You’ll lead the country & category growth and profitability strategy and execution for Trade-in
• This is a cross-functional role, where you will partner with internal experts from marketing, seller management, product, tech, catalog, customer care, operations and shipping teams to shape and implement your vision
• Own the bi-annual budget exercise and set targets for your scope’s metrics, as well as their contribution to Trade-in and Back Market’s profitability and customer satisfaction
• Be accountable for the P&L per country and per category, explain variations vs target, identify root causes and propose corrective actions
• Monitor, analyze, and report on key country & category metrics to measure success, inform decisions, and guide future initiatives
• Define KPIs and build the tracking framework & tools for assessing and monitoring your area of business
• Run current operations:
• Identify, size and prioritize opportunities for volume and value growth, process optimizations and increased profitability. Lead and execute the related action plans
• Perform in-depth analyses on internal data and market & competitor watch (prices, strategic moves, marketing, …)
• Audit, identify, size and prioritize the different levers: countries and categories, upgrade vs sell, organic vs paid channels, customer acquisition vs repeat, market growth vs market share
• Identify and prioritize opportunities to launch trade-in in new countries and categories. Lead the launch: coordinate teams (catalog, offer, marketing, product, tech), set targets and track impact. Monitor the ramp up phase and ensure we reach full potential according to forecast
• Communicate effectively on your scope’s ambition, progress and wins to the Trade-in team and beyond, engage Country Managers and key company leaders on your scope and projects