Sales Operations Manager, Fullscript

• Experience in Sales Operations, GTM Operations, or Commercial Operations within a B2B or SaaS environment
• Advanced ability to interpret complex data sets, identify trends, & translate analysis into clear, actionable recommendations
• Deep understanding of sales motions, buyer behavior, deal mechanics, & revenue drivers across segments
• Ability to design scalable processes that balance speed, control, & seller experience across the revenue lifecycle
• High fluency in CRM platforms, BI tools, spreadsheet modeling, & sales technology ecosystems
• Capability to present insights succinctly to senior leaders, influence decisions, & align stakeholders without authority
• Demonstrated ability to maintain accuracy, consistency, & auditability in high-stakes operational environments
• Proven ability to drive adoption of new processes, tools, & behaviors across sales organizations
• Strong partnership skills, with the ability to navigate competing priorities & drive consensus
• Structured, hypothesis-driven approach to diagnosing issues & designing pragmatic solutions
• Willingness to make decisions with imperfect data, take accountability for outcomes, & iterate quickly

Desirable

• This Sales Operations Manager role owns the day-to-day operational backbone of the Sales organization
• The focus is on data integrity, reporting, process clarity, and system readiness so Sales, Enablement, and Leadership can operate with confidence and consistency
• Own CRM data quality across accounts, opportunities, and activities, identifying and resolving systemic issues
• Partner with centralized Data and Revenue Operations teams to design scalable data hygiene processes and recurring audits
• Maintain and evolve GTM reporting and dashboards to support forecasting, territory planning, and performance reviews
• Act as the operational point of coordination across Sales, Marketing, Customer Success, Product, Enablement, and RevOps shared services
• Manage intake and prioritization of GTM operational requests, ensuring clear requirements and follow-through
• Document and maintain sales processes, workflows, and SOPs that support Enablement and training efforts
• Identify operational bottlenecks and recommend improvements to sales processes and tooling
• Support configuration, adoption, and readiness of GTM systems and tools in partnership with RevOps Systems and Enablement
• Coordinate rollout planning for system changes, releases, and new tooling