Account Manager, Tropic
$100-120k
Automated SaaS procurement
Open for applications
Automated SaaS procurement
201-500 employees
Open for applications
$100-120k
201-500 employees
Company mission
Tropic is on a mission to help innovative companies save time and money by delivering unprecedented visibility, control, and ease at every stage of their purchasing.
Role
Who you are
- The people closest to you would refer to you as “relentless”
- A sales person to your core. Nothing gets you more excited than bringing someone on to your team via a mix of education, persuasion, and high level execution
- Eager to learn - you’re not satisfied with a day unless you feel like you got better
- A more experienced AM or AE who’s eager to learn from the best and hone your craft
What the job involves
- As an Account Manager, you will be tasked with retaining and growing revenue and will serve as the ultimate internal decision-maker on your accounts
- You will also get to function as the tip of the spear for all new product releases, helping with everything from go-to-market strategy to narrative creation
- Our AM team is a part of the sales team, and we act like it
- Weekly training and call reviews, development mindset, a culture of excellence with huge upside for top performers
- Our vision is to become the best sales team in all of SaaS and we’re looking for the next person who can bring us closer to that vision
- Retain and grow existing book of business via renewal, upsell, and cross-sell
- Own the end-to-end commercial relationship with clients
- Develop, nurture, and leverage relationships with senior DMs
- Serve as the internal champion for our clients to resolve issues as they arise
- Serve as the external champion for our CS & CE teams to resolve issues as they arise
- Play a crucial role in building and improving our service org
- Help develop go to market strategies for all new product releases
Our take
More businesses than ever are turning to SaaS solutions to help their operations run more smoothly, efficiently, and at a more affordable cost. However, with the broad gamut of game-changing services available, software procurement is becoming such a time-consuming process that companies can find themselves unable to conduct full research and negotiation to land the best deals.
Automated SaaS procurement company Tropic is looking to help companies make smart, money-saving decisions to pick the right SaaS for them. Founded in 2019, it has since landed substantial investment, along with attracting customers such as Vimeo, Intercom, and Qualtrics. Its product offerings provide solutions along the entirety of the SaaS procurement supply chain, enabling it to serve all the needs of its clients.
By developing a buyer-first model, the company is likely to win strong business from companies who may lack the technical confidence to navigate the SaaS market alone. And with digital transformation more widespread than ever, this is likely a substantial market in which Tropic has the chance to develop and grow.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Feb 2022
$40m
SERIES B
Aug 2021
$25m
SERIES A
Total funding: $67.1m
Company benefits
- Comprehensive medical, dental & vision plans
- Commuter benefits, FSA, HSA
- Online mental health therapy
- Paid parental leave for birthing + non birthing parents
- 401K with company matching
- Flexible vacation and holiday time off
- Annual learning and development stipend
- Annual WFH stipend
- Remote first work environment
- Virtual & in person meet ups
- Reproductive Health Stipend
- NYC HQ + Offices in Atlanta and Denver
Company values
- Pull Back the Curtain - We maintain clear communication around successes and struggles and seek clarity when met with ambiguity. We bring transparency to our employees, customers, vendors
- Stay Open - Its important to remain flexible, agile, and invest in diverse opinions. Always remember to seek opportunities for your professional growth and our collective growth
- Fight for Fairness - Negotiating with conviction, internally and in the field. Our negotiations are informed by evidence and context. We also protect those who need it, whether its a customer or clause
- Hustle Responsibly - We find a way to optimize our workflow while maintaining integrity. Where can we find the shortcuts that don’t sacrifice quality? We value hard work, but with a full stop
- Execute - We consistently over-deliver ahead of time and we don’t drop the ball. We find a balance between the daily tasks and the actions that propel the business forward
Company HQ
Flatiron District, New York, NY
Articles
Leadership
David Campbell
(CEO)A Berkeley Literature graduate who was VP of Strategic Accounts at BounceX, and a Global Business Manager at Microsoft. Advisor for candidate.fyi.
Justin Etkin
(COO)They started out as an Associate at Bain & Company, before moving to BounceX, where they rose to the position of VP of Operations.
Salary benchmarks
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Diversity, Equity & Inclusion at Tropic
Sarah Jauhar (Head of People)
- Tropic’s Employee Resource Groups - Employee Resource Groups are integral to our DEIB efforts at Tropic. These groups bring our employees together in a safe place where conversations can flow freely and contributes to all feeling connected through a common cause or interest.
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