Sales Operations Manager , Sentry
$140-160k
Offers Equity
More information about location
3+ days a week in office
Error tracking and app monitoring software
Be an early applicant
Error tracking and app monitoring software
201-500 employees
Be an early applicant
$140-160k
Offers Equity
More information about location
3+ days a week in office
201-500 employees
Company mission
To empower developer teams to build their best possible software, more quickly and easily.
Role
Who you are
- We're looking for a sharp, operationally-minded analyst to join our Sales Operations team and serve as a strategic right hand to sales leadership
- We're looking for someone who doesn't wait to be told to try something new; someone who experiments, finds what works, and brings it back to the team. You don't need to have done this before — you just need to be the kind of person who leans in
- If you're someone who loves digging into data, sweating the operational details, building the systems that scale a sales team, and finding ways to work smarter with AI — this role is for you
- Get energized by turning ambiguous business questions into crisp, data-driven answers
- Are naturally curious about AI and reach for it as a tool — not because someone told you to, but because you want to find the fastest path to a great answer
- Like being the person sales reps and leaders come to when something is broken or needs to be figured out
- Enjoy working across strategy and execution — you're just as comfortable building a model as you are running a weekly ops cadence
- Thrive in fast-moving environments where you have to juggle multiple priorities and build while the plane is flying
- Care about building things that last — documented processes, clean data, scalable systems
- Want a seat at the table, not just a back-office role — you'll be shaping how a high-growth sales org operates
- 5–7 years of experience in Sales Operations, Revenue Operations, or a closely related function
- Background at early- to mid-stage B2B SaaS companies; experience navigating high-growth environments strongly preferred
- Strong analytical skills — comfortable building quota models, capacity plans, and territory frameworks from scratch
- Hands-on experience with core RevOps tooling: Salesforce (required), conversational intelligence (Gong or similar), Forecast management (Gong or Clari), Sales Engagement (Outreach, Gong Engage, Salesloft, etc), Routing (Leandata), Database enrichment ( Zoominfo, Clearbit, Lusha, etc)
- Familiarity with BI and analytics tools (Looker, Hex, or similar) is a plus
- Demonstrated ability to manage forecast processes and communicate findings to senior sales leadership
- Genuine enthusiasm for AI tools and a track record of adopting new technology quickly — we don't expect prior AI expertise, but we do expect a mindset of continuous experimentation
- Highly organized, detail-oriented, and able to manage competing priorities with minimal oversight
- Strong communicator — you can simplify complex operational topics for non-technical audiences
- Collaborative working style with a low-ego, high-ownership mentality
What the job involves
- This is a high-visibility role at the intersection of data, process, and go-to-market strategy — ideal for someone who has seen what good looks like at a fast-growing SaaS company and wants to help build it
- You'll own the analytical and operational infrastructure that keeps our sales organization running at full speed: from quota setting and territory design to forecast management and tech stack enablement. You'll also get exposure to high-impact special projects — new tool evaluations, reporting buildouts in Looker and Hex, and cross-functional initiatives that directly shape how we go to market
- We're also at an inflection point with AI — actively exploring and adopting AI-powered tools across our GTM motion
- Own sales capacity planning models to support headcount decisions and attainment projections
- Lead quota setting processes — building models, analyzing historical performance, and partnering with leadership to finalize targets
- Design and maintain territory assignments, ensuring balanced coverage and equitable opportunity distribution across the sales team
- Drive weekly forecast management
- Build and deliver ad hoc analyses across pipeline health, bookings, renewals, quota attainment, and deal metrics
- Partner with sales leadership to translate data into clear narratives and recommendations for QBRs, board prep, and internal reviews
- Leverage AI tools to accelerate analysis, automate repetitive reporting tasks, and surface insights faster
- Serve as the primary sales-facing point of contact for our revenue tech stack — fielding questions on account ownership, Gong Forecast/Engage, lead routing, and related tooling
- Triage and resolve day-to-day system issues for sales reps, escalating to RevOps engineers or vendors as appropriate
- Partner on new tool evaluations — from requirements gathering and vendor assessment to pilot design and rollout
- Contribute to building out our standardized reporting layer in Looker and Hex, creating dashboards that give sales leaders real-time visibility into performance
- Own and execute special projects as assigned by sales leadership, ranging from process redesigns to cross-functional go-to-market initiatives
- Actively evaluate and pilot AI-powered tools and workflows — identifying where automation or intelligence can remove friction for the sales team and ops function
Our take
Defective software leads to dissatisfied users, disruptions and potential financial losses for companies. Sentry has created application monitoring and error tracking software to help developers fix errors faster, easier and more cost effectively.
More than 1 million developers and 70,000 organisations worldwide, including the likes of Microsoft, Disney, Atlassian, Cloudflare and Slack, have used Sentry to monitor their code health. The company is well-positioned for significant growth. There is an emerging need for solutions that address holistic application health. As more companies focus on digital to engage with their customers, the reliability of their applications is essential.
The global bug-tracking software market is expected to reach over $600 million by 2026 with an annual growth rate of almost 10%. Further, the company opened another office in Denver in early 2023, expanding its regional presence, as it continues to broaden its market presence.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$90m
SERIES E
Feb 2021
$60m
SERIES D
Total funding: $216.5m
Company benefits
- Competitive Compensation + Equity
- 401k Plan
- Medical, Dental, Vision Insurance
- Commuter Stipend
- Professional Development Stipend
- Health & Wellness Benefits
- Charitable Matching Program
- Flexible PTO
- Paid Parental Leave
Company HQ
Financial District, San Francisco, CA
Leadership
David Cramer
(Co-Founder & CPO)They started their career as a Software Engineer at Curse, before roles at Enthropia, Disqus, and Dropbox. Having co-founded Sentry in January 2012, they left Dropbox in 2015.
Chris Jennings
(Co-Founder & Chief Creative Officer)They have been a Frontend Developer at AgencyTen, Director of Design and UX at Disqus and most recently a Product Designer at GitHub.
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