Principal Security Engineer, Parloa
AI agent management platform
Be an early applicant
AI agent management platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- Extensive experience (15+ years) in security engineering, with demonstrated impact at Staff or Principal level
- Deep expertise in application security and/or cloud security, threat modelling, and secure architecture for distributed, cloud-native systems
- Hands-on experience with cloud security across AWS, GCP, or Azure, and container orchestration (Kubernetes)
- Strong understanding of identity and access management, encryption, and secure data handling at enterprise scale
- Experience securing systems handling sensitive or regulated data, ideally with exposure to GDPR or similar frameworks
- A track record of driving security strategy and influencing engineering culture across an organisation, not just executing individual fixes
- Excellent communication skills, able to explain security risk and trade-offs clearly to engineers, leadership, and customers
- Genuine curiosity about AI systems and a willingness to dig into the emerging security challenges they introduce
What the job involves
- Security at Parloa isn't an afterthought — it's foundational to how we build and operate an AI platform that enterprises trust with sensitive voice and chat data at scale
- As Principal Security Engineer, you'll set the technical direction for security across our engineering organisation: from secure architecture and threat modelling, to embedding security thinking into how a fast-growing AI company designs, builds, and ships
- This is a hands-on, high-ownership role. You won't just maintain a security programme — you'll define it, working across infrastructure, product, and AI/ML teams to ensure security is built in from the start, not bolted on afterwards
- You'll be a technical authority and a multiplier, raising the security bar across the whole organisation
- Own the technical security engineering strategy across Parloa's platform, infrastructure, and AI/ML systems
- Lead deep threat modelling and architecture reviews for new and existing systems, including LLM-based and voice/chat AI pipelines
- Drive secure-by-design practices into the software development lifecycle, partnering closely with engineering teams rather than gatekeeping after the fact
- Design and improve detection, monitoring, and incident response capabilities across cloud and AI infrastructure
- Guide security architecture for multi-tenant, sensitive data flows across Parloa's enterprise customer base
- Support compliance and governance efforts (e.g. SOC 2, ISO 27001) by ensuring technical controls are sound and well-documented
- Mentor senior+ engineers and security practitioners, building security capability across the wider organisation
- Act as a trusted technical voice in conversations with enterprise customers and partners on security matters
- Stay ahead of the evolving threat landscape for AI and voice/chat systems, bringing new risks and mitigations to the team proactively
Application process
- Recruiter Interview → Technical Peer Interview → Expert interview(s) → Bar Raiser
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $567.9m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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