Office & Admin Specialist, Transcarent
Contractor
$25.00-$35.00/hr
More information about location
4 days a week in office
Consumer-directed health & care experience
Be an early applicant
Consumer-directed health & care experience
501-1000 employees
Be an early applicant
$25.00-$35.00/hr
More information about location
4 days a week in office
501-1000 employees
Company mission
To put people in charge of their health and care.
Role
Who you are
- 3–5+ years of experience in Office Management, Workplace Operations, Executive Operations, Administrative Assistant support
- Strong organizational skills with the ability to manage multiple workstreams simultaneously
- Excellent written and verbal communication skills
- Comfort working cross-functionally and handling confidential information
- Proactive, detail-oriented, attention to detail, and solutions-focused mindset
- Experience supporting executive visits or leadership teams is a plus
- Ability to lift and move heavy items as needed to support office operations. This position is not eligible for hybrid work and requires on-site presence in the office
- Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences
What the job involves
- Transcarent's Chicago Office & Admin Specialist (Contractor) is a part-time, contract position, responsible for the day-to-day operations, experience, and functionality of the Chicago office
- This role serves as the single-threaded owner for office operations, workplace experience, and executive visit coordination - ensuring the office runs smoothly, employees feel supported, and leadership visits are seamless
- This role also provides overflow and backup support to the Executive Assistants (EA) for executive leadership, assisting with administrative coordination, logistics, and preparation related to executive priorities and leadership activities
- The individual in this role will work closely with the EA to ensure seamless executive support, particularly during periods of high volume, travel, or executive presence in the Chicago office
- This is a highly cross-functional role requiring strong organization, ownership, and proactive communication
- Own all building management requests, vendor coordination, and facilities-related issues
- Oversee office supplies, snacks, and water replenishment, ensuring consistent availability within budget
- Oversee office necessities (kitchen, common areas, meeting rooms) and maintain high-quality workplace experience for a positive employee experience
- Maintain and update office security access lists in partnership with IT and People Operations. Primary point of contact for contracted facilities vendors and monitoring PHI compliance
- High level calendar management skills, with conference room scheduling as needed
- Provides information to stakeholders (employees and senior leadership) by answering questions and requests in a timely fashion
- Assist with onboarding of new employees by providing tours and procedural training
- Handle sensitive and confidential information with discretion and sound judgment when supporting executive priorities
- Provide administrative and logistical assistance to the EAs, including calendar coordination, meeting preparation, travel logistics support, and follow‑up tracking as needed
- Act as a backup resource for EAs during periods of high demand, executive travel, or planned time away
- Support preparation for senior leadership visits to the Chicago office, including space readiness, agendas, materials, and on‑site coordination
- Partner with the EAs to ensure consistent, high‑touch executive and visitor experiences
- Own and execute Moments That Matter (one day a month) and other office-based social programming, including end-to-end planning and logistics for Chicago-based Town Halls and in-office gatherings, to foster connection, engagement, and alignment among employees. Manage communications for the Chicago Slack channel, including office updates, events, and announcements
- Partner with Marketing on ad hoc swag orders, office branding needs, and special requests
- Manage and coordinate senior leadership requests related to Chicago office visits
- Partner closely with EAs on senior leadership travel, office logistics, and visit coordination
- Manage visitor room bookings, ensuring spaces are prepared and a high-touch experience is delivered
- Assist with security list updates related to executive and visitor access
- Act as a connector between People Ops, IT, EAs, Marketing, and Facilities
- Ensure clear ownership, timely follow-through, and proactive, forward-looking communication across stakeholders
- Reporting time: 8:00a-3:30p CST
Our take
More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality, and can create more friction than self-insuring through a traditional insurance company.
Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.
The business has grown steadily, merging with BridgeHealth and more recently with Accolade. It has also acquired 98point6 and partnered with big businesses such as Walmart. Now a healthcare Unicorn, Transcarent serves over 20 million members and more than 1,700 employer and health plan clients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2024
$126m
SERIES D
Jan 2022
$200m
SERIES C
Total funding: $424m
Company HQ
South Park, San Francisco, CA
Leadership
Glen Tullman
(CEO)Former CEO at Enterprise Systems, Allscripts and Livongo. Founded and was Managing Partner at 7wireVentures for 7 years.
Snezana Mahon
(President)Former COO of the company. Qualified pharmacist with experience as a VP at Evenorth and Express Scripts.
Praful Kaul
(CTO)An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering.
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