Technical Business Analyst, Kraken.tech
$90-160k
Offers equity
End-to-end, AI powered operating system for utilities
Be an early applicant
End-to-end, AI powered operating system for utilities
1001+ employees
Be an early applicant
$90-160k
Offers equity
1001+ employees
Company mission
To help energy utilities transform their operations to improve the lives of 1 billion people by accelerating the energy transition.
Role
Who you are
- Experience in the agile software lifecycle; from inception; requirements gathering and prioritisation through to launch and continuous improvement. You should be comfortable wearing many hats in this process - in order to achieve our goals
- Excellent communication skills - the ability to summarise complex problems and recommend concise plans of action, translating for non-technical audiences
- Solid technical background with hands-on experience in software delivery, and a willingness to get stuck into the technical detail of complex services and use cases. Experience understanding and translating API documentation into requirements for the development team. Ability to write sample script/use tooling to call APIs
- Facilitation skills, and ability to gather requirements from meetings, technical specifications and process flows
- Stakeholder engagement skills and experience - both internally and externally
- Experience and examples of knowing when to ‘zoom in’ to the detail - and when to ‘zoom out’
- A bias to action
- A passion for clean tech and a strong desire to contribute to the decarbonization of the planet
- Experience working internationally; or in the energy sector (desirable)
What the job involves
- We’re looking for a Technical Business Analyst to work alongside our agile Product Teams, to help shape and evolve our product
- Working within one of our agile Product Teams, you will:
- Work alongside developers to build a quality product which customers will love, participating in sprint planning, daily standups, 3 amigos discussions and demos
- Gather requirements from a range of different stakeholders - including clients, product, market specialists and partnerships
- Analyse technical documentation e.g. API documents, and assess compatibility with our standard feature set - which is a key input into our commercial review process
- Act as the interface between business requirements, our partners and the software development team
- Brief software engineers on technical scope, and collaborate on determining the right development approach considering a range of factors such as technical complexity, scope, cost, timeframes and business value
- Input into planning decisions in collaboration with delivery and product
- Propose ways to slice releases, to deliver business value quickly
- Plan, track and manage expectations about completion of technical analysis tasks
- Collaborate with the agile team, participating in or running ceremonies (e.g. retrospectives, discovery sessions)
- Help us identify how we can improve our processes
- Contribute to partner management conversations with our partnerships team
- Coordinate across long-standing product teams and proactively manage dependencies in order to deliver product outcomes
- Write user stories; high level user journey and business process flow charts and conduct ongoing user acceptance testing, product quality, and product documentation
Our take
Kraken is an AI-powered platform for utilities, helping energy, water, and telecom companies automate their operations and improve customer service. Its an end-to-end solution making it easier for utilities to improve and cut costs while also enhancing their service quality.
Its success speaks for itself too, with clients like EDF, Tokyo Gas, and Octopus Energy. With over 60M customer accounts managed across 30 countries, Kraken is making waves by reducing operational costs by 40%, proving its ability to deliver results.
Most recently, the company acquired Jedlix, a leader in smart EV charging. This deal expands Kraken's ability to offer smarter, greener charging solutions and is a sure way for the company to see even more success as it continues to scale globally.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2019
$0.2m
GRANT
Dec 2017
$7.3m
SERIES A
Total funding: $8.4m
Company benefits
- Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
- Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
- Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
- Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks. Weekly on a Friday we all get together (including virtually) for company updates and drinks
- For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
- Team events and activities: Participate in team events and cohesion activities to build stronger connections
Company HQ
Fitzrovia, London, UK
Leadership
Amir Orad
(CEO)Amir joined Kraken in 2024 as CEO. Prior to this, they were the CEO and Chairman at Sisense for over 8 years. They also worked at NICE Actimize for over 7 years, serving as the CEO for 4.
James Eddison
(Co-Founder & CTO)Experienced CTO having previously served at Tangent Comminutions, Tangent Labs, and Clairpoint.
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