Senior/Lead Software Engineer, Salesforce
AI Evaluation & Optimization
$137.1-334.6k
World's leading CRM provider
Posted today
World's leading CRM provider
1001+ employees
Posted today
$137.1-334.6k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Bachelors (or) Masters degree in Computer Science, Software Engineering, or related STEM field with strong competencies in algorithms, data structures and software design
- 6+ years of hands-on experience building, scaling and maintaining large scale, complex distributed systems and/or full stack software applications in the B2B (or B2C) SaaS space that scale for millions of users and operate 24x7
- In-depth working knowledge of at least one object-oriented compiled, statically-typed language (Java, C++, etc), and a scripting language (Python, Ruby, etc)
- Solid experience in REST based API development, API lifecycle management and/or client SDKs development
- Experience in test-driven development with focus on unit testing, integration testing and end-to-end automation
- Solid understanding of SDLC, and best practices in design, development, testing, and deployment
- Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
- Ability to support/resolve production customer escalations with excellent debugging and problem solving skills
- Strong verbal and written communication skills. Self driven with superior organizational and project management skills. Ability to work effectively in a distributed team setting
Desirable
- Experience with Python
- Solid understanding of web technologies, such as HTTP, XML, JavaScript, AJAX, HTML, JSON, etc. Familiarity with frameworks such as React or Vue.js is nice to have
- Experience with developer tools such as Git and Jenkins
- Demonstrated experience of working with ReST and thorough understanding of its fundamentals
- Working knowledge of building B2B or B2C SaaS applications using cloud providers such as AWS, GCP, or Azure is desired
- Exposure to Artificial Intelligence (AI) technologies such as Machine Learning, Deep Learning, etc. from data engineering perspective is a plus
- Some Salesforce platform/ecosystem knowledge is nice to have
What the job involves
- The goal of the Evaluation & Optimization team is to empower LLM agent builders to evaluate their agent’s performance and optimize them to better serve their own business needs
- We do this by building tools which allow for deep introspection into the performance of an Agent which empower users to pinpoint where improvements can be made
- These tools are made available to users in a variety of ways, including an easy-to-use user interface embedded within Salesforce’s Agentforce platform as well as API tools for internal or highly technical teams to leverage
- Agents and LLMs are a fast evolving technology. As a team deeply embedded in LLM infrastructure we are looking for engineers who enjoy a fast-paced environment, can deliver incrementally, and think creatively
- Build, scale and maintain critical features of the Einstein platform that is at the forefront of Salesforce AI and LLM innovation
- Understand the customer/business requirements and translate them to elegant/flexible/easy-to-use platform capabilities
- Lead/Participate in Software Design and Architecture discussions
- Drive the execution and delivery of features by collaborating with architects, product owners, engineers, user experience designers and data scientists
- Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation goals
- Lead and mentor junior members of the team
- Adopt, embrace, and promote agile and test-driven software development practices
- Make/Participate in critical decisions that attribute to the success of the platform
- Be a multiplier and have a passion for team and team members’ success
- Be a vocal advocate for technical excellence and help the team members make sound decisions
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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