Senior Data Analyst, GlossGenius

$160-190k

OTE

+ Target equity

SQL

Python

Tableau

Looker

Hubspot

dbt

Mid and Senior level

San Francisco Bay Area

More information about location

3-4 days a week in office

Operating system for appointment-based businesses.

Job no longer available

Operating system for appointment-based businesses.

201-500 employees

B2BMarketingPaymentsCustomer serviceSaaSBeauty

Job no longer available

$160-190k

OTE

+ Target equity

SQL

Python

Tableau

Looker

Hubspot

dbt

Mid and Senior level

San Francisco Bay Area

More information about location

3-4 days a week in office

201-500 employees

B2BMarketingPaymentsCustomer serviceSaaSBeauty

Company mission

To enable business owners to reach new heights by growing their business and maximizing their income.

Job

Company

Role

Who you are

4+ years of experience in a highly analytical role or business/revenue operations role, ideally at a D2C or SaaS company
Comfort with ambiguous problem-statements and working directly with a variety of technical and non-technical leadership stakeholders
Ability to effectively own a program or measurable team-level objective at the company
Advanced proficiency in SQL
Working knowledge of Python
A demonstrated self-starter with strong communication and project management skills
Proficiency developing within data warehouse transformation pipelines, such as with dbt
Experience with Hex, Looker, Tableau, or other data visualization tools is preferred
Familiarity with CRM and martech tools like Hubspot, Iterable and similar is a plus

What the job involves

As a Senior Data Analyst, you will be instrumental in translating complex, cross-functional data into actionable insights that directly fuel our revenue growth and operational excellence
You will operate within the central Data Analytics team and will serve as a strategic thought partner to executive and departmental leadership across Product, Sales, and Marketing, driving strategic, data-informed decision making
You will operate with autonomy, owning the full lifecycle of complex analytical projects, from initial scoping and objective definition to final execution and presentation of findings
You will report to the Manager, Data Analytics
Define and analyze cross-domain business metrics and KPIs such as customer retention, product utilization, customer growth and satisfaction, and operational efficiency
Identify opportunities for optimization and revenue growth through analysis of customer performance data, measuring initiatives’ success, and defining the customer lifecycle
Support the Machine Learning team’s ML implementations with guidance on feature development, necessary business-context, and model evaluation
Develop, maintain, and share digestible reports and dashboards related to team efficiency, customer lifecycle stages, and various dynamic elements of GlossGenius customers’ needs and behaviors
Drive root-cause analyses for cross-domain business metric investigations
Work closely with cross-functional teams, such as Product, Marketing, and Sales, to understand the commonalities of their data needs and use-cases, bridge knowledge gaps, and hone analytics workflows
Provide guidance and support to colleagues on interpreting business metrics, using analytics tools, and reporting impact effectively

Our take

Business management platforms exist for a wide range of industries, including retail, hospitality, and healthcare. However, despite a modern facade the beauty industry lacks specialized software and still runs on generic CRMs and basic spreadsheets. Recognizing a gap in the market, GlossGenius has stepped in to provided a specialized business management platform for beauty salons, spas and studios.

With little competition in this niche, GlossGenius has swiftly captured a large market share, with triple-digit year on year revenue growth. It serves over 1000,000 businesses and has raised more than $70M.

With this funding, the company is aiming to accelerate platform development off the back of the release of consumer experience, payment and automation products. And it is well on the way to fulfilling its long-term aim of developing into the Toast of the beauty industry.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

64% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (last 2 of 7 rounds)

Jul 2023

$28m

SERIES C

Sep 2022

$25m

SERIES B

Total funding: $104.9m

Company HQ

SoHo, New York, NY

Leadership

Danielle Cohen-Shohet

(Founder & CEO)

Prior to founding GLossGenius in 2015, Danielle was an Alternative investment Analyst at Goldman Sachs.

Leah Cohen-Shohet

(CBO)

Leah joined GlossGenius in 2021 as Chief Business Officer. Prior to this, she worked in Go-To-Market Strategy & Launch at Archipelago. She also spent nearly 6 years at Symphony as a Strategic Chief of Staff, Global Head oCommunity Specialist Group and EVP of Growth & Adoption.

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