Strategic Account Director, Coople
£65-85k
+ Bonus
2+ days a week in office (Islington, London)
Digital staffing and workforce management platform
Open for applications
Digital staffing and workforce management platform
101-200 employees
Open for applications
£65-85k
+ Bonus
2+ days a week in office (Islington, London)
101-200 employees
Company mission
To revolutionise the world of work by providing workers with easy access to high-quality flexible jobs that best suit their life commitments: Coople creates the job app to build a better life.
Role
Who you are
- This is a high-impact, senior commercial role for someone who combines enterprise sales acumen, consultative account growth skills, and a strategic understanding of how to deliver staffing solutions that solve complex operational challenges
- Proven success in B2B and SaaS strategic sales and/or enterprise account management for sophisticated digital products is a must have for this role
- Experience in account mapping, planning and management for multi-site or complex enterprise accounts with high service expectations is essential
- Experience in selling staffing, workforce management or HR tech solutions is a strong plus
- Strong consultative selling skills — ability to uncover client needs, shape solutions, and influence C-level stakeholders
- Demonstrated ability to drive net new revenue and grow existing relationships simultaneously
- Comfortable navigating ambiguity and excited by the challenge of launching and selling a new proposition in market
- Data-driven, commercially astute, comfort using CRM pipeline tools and customer-obsessed
What the job involves
- We are seeking a commercially driven and relationship-oriented Strategic Account Director to join our team at a pivotal moment of transformation
- As we launch a new end-to-end staffing value proposition, you will play a critical role in driving revenue by acquiring new strategic accounts and expanding existing enterprise relationships across key sectors
- You'll identify, target, and close new strategic accounts with complex staffing needs
- Build and manage a pipeline of strategic prospects using industry intelligence, networking, and outbound strategies
- Position and sell our newly launched end-to-end staffing solution — from workforce planning to temporary staffing
- Collaborate with marketing, product, and operations to shape compelling proposals and tailored solutions that address client pain points
- Represent the business at relevant industry events and sector-specific forums to build awareness and generate leads
- Own a portfolio of high-value clients, ensuring we build long-term partnerships and are embedded in their workforce planning cycles
- Drive upsell, cross-sell, and expansion opportunities, aligning client growth with our evolving product and service offering
- Map stakeholder landscapes, build executive relationships, and act as a strategic advisor to clients on workforce flexibility, cost optimisation, and digital transformation in staffing
- Collaborate closely with internal teams (Operations, Product, Customer Success, Marketing & BI) to ensure solutions are delivered to scope and evolve in tandem with the client's business needs
- Champion voice-of-the-customer insights internally, shaping product development, delivery improvements, and innovation roadmaps based on direct feedback from strategic accounts
- Own and exceed revenue targets for both new and existing accounts
- Work cross-functionally to shape our go-to-market and client delivery approach, based on insights from the field
- Forecast revenue accurately and build pricing strategies that drive margin and customer value
- Provide feedback on market trends, competitive positioning, and customer needs to inform product and service evolution
Salary benchmarks
Our take
The Coople app connects those seeking flexible work on the go with the most suitable jobs available through its unique algorithm. Coople provides 100,000+ workers (“Cooplers”) to thousands of businesses. Companies only pay for the hours worked, making Coople a less expensive and seamless alternative to expensive temporary recruitment agencies.
Beyond the staff matching function, the platform provides end-to-end automation of the HR process; from planning, recruiting, on-boarding and hiring to workforce management, payroll and payments. The platform has attracted companies primarily in the Swiss and British markets.
The company's Series C funding in 2019 aided the automation of the online platform and its expansion within existing markets, as well as financing the company’s launch in the Netherlands and beyond. In 2023, Coople launched an AI tool to help companies save time in writing job descriptions. The market for flexible talent is a growing technology opportunity in Europe, and, with its expanded management team, Coople is in a prime position to further strengthen its market leadership.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2019
$32.9m
SERIES C
Oct 2018
$21m
LATE VC
Total funding: $76.8m
Company benefits
- Employee Stock Ownership Plan for all employees
- Holidays: 8 days above the statutory minimum (28 yearly, excl. bank holidays) and enhanced paid leave (e.g. parental leave, sick leave)
- Free lunch and free afterwork team drinks on Thursdays, regular local and company-wide events and celebrations
Company HQ
Old Street, London, UK
Leadership
Viktor Calabrò
(Executive Chairman)Began his career as a process optimiser in the IT industry and then as an analyst and programmer of management tools at UBS. Before founding Coople, he founded event agency la folie Erlebniskultur.
Hadi Moussa
(CEO)Hadi brings a wealth of leadership experience to Coople, having worked at some of the world’s most dynamic and innovative digital marketplaces such as Airbnb, Deliveroo and Meta.
Rufus Hood
(Country Manager UK)Coming from a consulting background, Rufus has previously been able to lead commercial and operations teams to success at companies such as Zencargo.
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