IT Systems Engineer, Lendable

• Do you enjoy scripting, automation, and network support?
• We're after someone with a deep understanding of the latest technologies and industry best practices, to make sure our IT solutions are always reliable and effective
• You'll need to be well-versed in a range of technologies, for example, Google Workspace, Mobile Device Management (MDM), Identity Provider (IDP) and Machine Learning/AI
• You'll need to have strong collaboration and communication skills, as well as the ability to work in a team, prioritise tasks, and tackle complex problems like a pro!
• 3-5+ years of experience in IT systems, Senior IT support, or device management, with strong capabilities in scripting, automation, and networking
• Experience with MDM platforms (Jumpcloud, Jamf) for Windows, Mac, and Linux systems, proficient in .zsh (Mac) and PowerShell (Windows)
• Familiarity with Identity Provider (IDP) platforms such as Okta, as well as knowledge of Group Policy Objects (GPO)
• Experience with implementing and maintaining IT systems and integrations and network support
• Strong communication and documentation skills with the ability to work collaboratively in a team environment and support multiple projects simultaneously
• Strong customer service skills are a must-have, along with the ability to explain technical issues in simple terms to non-technical colleagues

Desirable

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
• As part of this role, you'll be responsible for implementing and maintaining various IT systems and integrations, ensuring they meet our organisation's requirements and specifications
• You'll be the go-to person for IT related matters and managing mobile devices across the organisation including (but not limited to) integrating IDP solutions for secure access control
• As a key member of our team, you'll be working closely with our IT Support, DevOps and Security teams to ensure our IT systems run smoothly
• Implement and maintain identity access management integration, networking, debugging, and external file and secret sharing tooling (e.g. SFTP)
• Develop and implement system scripting tasks to streamline processes and implement integrations between SaaS and internal services
• Participate in cyber incident response and resolution, implement automation for systems integration, and collaborate on IT projects
• Create and publish documentation, including runbooks, and possess strong communication and documentation skills
• Working with our partners to provide the best technical implementation while learning
• Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well as onboarding/offboarding new employees and managing repairs and disposal of tech equipment
• You can work from home every Monday and Friday if you wish

• A quick phone call with one of the team
• A short coding exercise to complete in your own time
• Onsite or Video Interview
• Technical Interview
• Meet the team you’ll work with daily
• Meet the CTO