Technical Program Manager/Scrum Master, Aisera

• We are seeking an experienced Technical Program Manager (TPM) with a deep understanding of Agile and Scrum methodologies to oversee high-visibility initiatives within our organization
• The ideal candidate will act as a Scrum Master across multiple cross-functional teams, ensuring efficient workflow, timely delivery, and alignment with strategic goals
• 5+ years of experience as a Technical Program Manager, Scrum Master, or related role in a software development or technical environment
• Proven track record managing high-impact initiatives and driving projects to completion
• Expert knowledge of Agile/Scrum methodologies and practices
• Proficiency in Jira for task management, reporting, and metrics tracking
• Familiarity with other Agile tools (e.g., Confluence, Trello) is a plus
• Strong communication, presentation, and negotiation skills
• Ability to manage multiple high-stakes projects and adapt to changing priorities
• Experience working with diverse, cross-functional teams and balancing varying needs and priorities
• Bachelor’s degree in Computer Science, Engineering, Project Management, or a related field; advanced degree preferred

Desirable

• Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry
• This role will involve collaboration with stakeholders at all levels, facilitating communication, and optimizing the use of Agile tools, specifically Jira
• Lead Agile Ceremonies: Facilitate Scrum ceremonies (stand-ups, sprint planning, retrospectives, and demos) across multiple high-visibility initiatives to ensure effective collaboration and alignment
• Jira Administration: Manage Jira boards, workflows, and reporting to track team progress and ensure transparency, supporting data-driven decision-making
• Program Management: Oversee and manage end-to-end project execution, proactively identifying and mitigating risks to meet deadlines and ensure alignment with business goals
• Stakeholder Communication: Serve as a primary point of contact for cross-functional teams and stakeholders, including engineering, product, and business leads, to provide clear updates, manage expectations, and escalate issues when necessary
• Team Collaboration and Coaching: Mentor and coach team members and stakeholders on Agile/Scrum best practices, fostering a culture of continuous improvement and accountability
• Metric Tracking and Reporting: Utilize Jira and other tools to track key metrics (velocity, burndown, etc.), ensuring visibility into project status and identifying opportunities for optimization
• Risk and Issue Management: Identify, document, and address risks or blockers, making recommendations for solutions to maintain project momentum
• Process Improvement: Continuously assess and refine Agile practices and tools to improve team efficiency and project outcomes

• An Onsite interview is required as part of the process