Revenue Operations Analyst, Gusto
$88.5-126k
Salary varies depending on location. Plus RSUs
2-3 days a week in office
Automated payroll, benefits & HR platform
Open for applications
Automated payroll, benefits & HR platform
1001+ employees
Open for applications
$88.5-126k
Salary varies depending on location. Plus RSUs
2-3 days a week in office
1001+ employees
Company mission
To grow the small business economy.
Role
Who you are
- 2–5 years of experience in revenue analytics, business/revenue operations, product operations, or a similar analytical role, ideally in a SaaS or sales‑driven environment
- Hands‑on experience querying and transforming data using SQL and spreadsheets (Google Sheets/Excel), and building dashboards or reports in BI tools (e.g., Tableau, Looker, Mode, or Salesforce reports)
- Familiarity with CRM and GTM systems (e.g., Salesforce, sales engagement or marketing automation tools) and comfort turning business questions into analysis requirements
- Demonstrated AI fluency: you regularly use AI tools to clean data, structure datasets, generate code or formulas, summarize insights, or prototype new reporting/automation workflows, and you’re eager to stay current on emerging AI capabilities
- Strong analytical and problem‑solving skills with a high bar for data quality, attention to detail, and the ability to prioritize among competing requests
- Clear, concise communication skills—you can turn complex analysis into simple stories, recommendations, and visuals for non‑technical stakeholders
- Bachelor’s degree in a quantitative, business, or related field (e.g., economics, statistics, business, engineering) or equivalent practical experience
What the job involves
- The Revenue Operations Analyst will help power Gusto Retirement’s go‑to‑market engine with trustworthy data and decision‑ready insights
- You will influence the strategy development & execution for the Retirement route to market
- You’ll spend most of your time building ad‑hoc analyses and dashboards that help Revenue leaders understand pipeline, performance, and opportunities to grow with equal focus on both our Sales and Marketing functions
- You’ll use AI every day to standardize data, automate routine work, and prototype creative solutions that make our teams smarter and faster
- You’ll join our Revenue Operations team supporting Gusto’s revenue organization, with a focus on our Retirement Sales business
- We help teams understand what's happening across the full revenue funnel—from marketing attribution and campaign performance to sales pipeline and conversion—and where to invest next
- The team values clear thinking, tight execution, and a bias toward experimentation with AI to improve how we work
- You’ll partner closely with the Revenue leadership team and fellow operators to turn questions into structured analyses and actionable recommendations
- Own fast, accurate ad‑hoc reporting and analysis to answer questions from Revenue leadership and cross‑functional partners (e.g., pipeline, conversion, marketing attribution, campaign performance, productivity, and forecasting)
- Use AI tools to clean, enrich, and standardize data (e.g., de‑duping, categorization, text cleanup, field mapping) and to document assumptions and workflows
- Build and maintain revenue dashboards and standardized reporting that provide self‑serve visibility into performance and funnel health
- Support Marketing with reporting on lead generation, campaign ROI, channel attribution, and funnel contribution, partnering closely with marketing stakeholders to define metrics and build self-serve visibility
- Partner with Sales, Marketing, and Product to design creative solutions—from lightweight prototypes to repeatable workflows and automations
- Translate ambiguous business questions into structured problem statements, clear metrics, and analysis plans, then summarize findings into decision‑ready narratives
- Proactively monitor data quality, investigate anomalies, and propose fixes that keep our reporting accurate, consistent, and trustworthy
- Contribute to and maintain documentation for data definitions, metric logic, and reporting standards, so stakeholders have a single source of truth
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 400,000 customers and a multi-billion dollar valuation. And in 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that has seen it reach key profitability benchmarks. It continues to expand its platform, most recently partnering with Parafin to launch a payroll line of credit for small businesses. With a growing suite of services and a clear focus on supporting small businesses through changing economic conditions, Gusto looks set to sustain its momentum and further strengthen its position in the HR and payroll technology market.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.3m
Company benefits
- Health and Wellbeing: Medical, dental, and vision insurance for employees and dependents. Family care and support, including family planning and fertility benefits. Gender-affirming care and support. A variety of mental health resources.
- Time Away: It's important to take time away for yourself or to take care of your family. Gusto offers paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more!
- Free meals and refreshments: If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!
- Perks:
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(Co-Founder & CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(Co-Founder & CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Co-Founder & Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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