Head of Product Operations, Asana
CA$200-250k
Salary dependent on location
More information about location
3+ days a week in office
Work management platform
Be an early applicant
Work management platform
1001+ employees
Be an early applicant
CA$200-250k
Salary dependent on location
More information about location
3+ days a week in office
1001+ employees
Company mission
To help humanity thrive by enabling the world's teams to work together effortlessly.
Role
Who you are
- Bring 8+ years of experience in product operations, product management, strategy and operations, or a related discipline, with a proven track record in people management
- Possess deep expertise in building operating and planning systems, governance design, operating cadences, and metrics in a complex product organization
- Exhibit strong judgment on where product decisions belong versus where operational systems and governance should sit, with demonstrated ability to influence senior leaders and improve execution without owning every downstream function
- Show strong analytical and executive communication skills, with the ability to turn ambiguity and fragmented inputs into clear recommendations, operating mechanisms, and actionable dashboards
- Demonstrate experience modernizing workflows, tooling, and team practices in fast-paced, AI-enabled product environments
- Demonstrate curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
- Operate with exceptional organization, strong judgment, and the independent drive necessary to navigate ambiguity successfully
What the job involves
- As the Head of Product Operations, you will build and run the operating system that enables the product organization to plan, decide, and ship with clarity, speed, and accountability
- Reporting to the Head of R&D Strategy and Operations, you will own the cadences, governance mechanisms, operating metrics, source-of-truth systems, and release management workflows that keep product information accurate, discoverable, ad usable across the company
- You will serve as the connective tissue across R&D and customer-facing teams—ensuring that marketing, support, success, sales, and other partners have the information they need to market, sell, and support our products
- We are looking for a strategic operator who can design the systems and rituals that improve decision quality, portfolio governance, and cross-functional coordination across a complex product organization
- You will act as a "player-coach," diving into the operational weeds when necessary while zooming out to shape the long-term vision of the product operations
- This role is based in our San Francisco or Vancouver office with an office-centric hybrid schedule
- The standard in-office days are Monday, Tuesday, and Thursday
- Most Asanas have the option to work from home on Wednesdays
- Working from home on Fridays depends on the type of work you do and the teams with which you partner
- If you're interviewing for this role, your recruiter will share more about the in-office requirements
- Own the product operating model—planning cadences, quarterly and annual planning processes, portfolio-level planning, roadmap governance, leadership review forums, decision logs, and accountability mechanisms—partnering with Product, Design, and Engineering leadership to improve decision quality and execution rigor
- Establish and govern the cross-functional forums and workflows that operationalize this engagement model, including Product pillar GTM meetings, standardized deal support request processes, and the management of customer escalations and "Red accounts."
- Lead, develop, and grow a high-performing product operations team that delivers strategic planning and operational execution across R&D and Asana
- Build and run release management as a core function of Product Operations: design the systems, templates, intake mechanisms, and source-of-truth workflows that keep product information accurate and current, so marketing, support, success, sales, and other customer-facing teams are fully equipped to set clear customer expectations and answer questions before, during, and after launches
- Establish and maintain clear standards—in partnership with PMs—for how product truth is captured, reviewed, and distributed internally, reducing ambiguity, duplication, and operational friction across the product ecosystem
- Define and track the operating metrics that indicate product organization health and effectiveness, including planning quality, roadmap predictability, decision velocity, launch readiness, and execution follow-through
- Build and run mechanisms that collect, normalize, and route customer and field signals back into product planning and tradeoff discussions, turning fragmented inputs into strategic insight that informs prioritization and investment decisions
- Own and improve the product organization's tooling ecosystem, operating rituals, templates, and workflow design, embedding AI-augmented workflows and scalable practices to increase leverage and execution quality
Our take
Asana is a web and mobile application designed to help teams organize, track, and manage their work. Acting as a unified hub, it empowers teams to effortlessly generate projects, delegate responsibilities, set deadlines, and foster direct task-related communication, transcending the inefficiencies of traditional email-based coordination.
Despite facing competition from established players like SmartSheet in its market, Asana has navigated its path, bolstered by a successful Initial Public Offering in 2020 and a track record of startup triumphs. This strategic prowess has propelled Asana to amass a robust clientele exceeding 100,000 organizations, boasting notable entities such as Uber and Air France among its ranks.
Since its inception, Asana has undergone exponential growth, with its reach extending to offices sprawled across four continents worldwide. This expansion not only underscores its global footprint but also signifies its commitment to fostering diverse talent pools and catering to a broad spectrum of clients.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$200m
CONVERTIBLE
Nov 2018
$50m
SERIES E
Total funding: $414.4m
Company benefits
- Benefits - From comprehensive health benefits including mental health programs and coaching to our in-house culinary program and supportive parental leave policies, our benefits are intentionally designed to ensure that you are energized, focused, and thriving
- Development: We know that growth isn’t always linear, so we’ll support you in achieving your personal and professional goals. You’ll have the opportunity to take on big responsibilities that impact our success as a company and challenge you in new and fulfilling ways.
- Career growth: Your growth at Asana centers on ownership, access, and choice. All employees can tap into resources that support their growth and their team’s growth in the way that works best for their unique needs.
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Dan Rogers
(CEO)Prior to joining Asana in 2025, Dan was the CEO of LaunchDarkly, a President at Rubrik, and the CMO at ServiceNow and Symantec.
Aziz Megji
(CFO)Aziz joined Asana in 2024 as the Head of Strategic Finance & IR, moving into the role of CFO in 2026. Previously, they worked at RingCentral as an SVP of Finance, at NVIDIA as a Senior Director of Corporate Development and at Hewlett Packard Enterprise as a VP of Corporate Development.
Arnab Bose
(CPO)Prior to joining Asana in 2025, Arnab spent 6 years at Okta, joining as an SVP of Product Management before moving into the role of CPO. They were also an Advisor at Codified and a VP of Product Management at Quip.
Prachi Gore
(CMO)Prior to joining Asana in 2025, Prachi spent nearly 6 years at Checkr as a VP then Senior VP of Marketing. They also spent nearly 4 years at Smart Recruiters as a VP of Demand Generation then Marketing.
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