Senior Enterprise Account Executive, RouteThis
This position includes a generous commission structure with significant earning potential for high performers + Stock Options
WiFi CX platform for service providers and smart home brands
Be an early applicant
WiFi CX platform for service providers and smart home brands
21-100 employees
Be an early applicant
This position includes a generous commission structure with significant earning potential for high performers + Stock Options
21-100 employees
Company mission
To help ISPs and smart home brands deliver flawless WiFi connectivity to their customers.
Role
Who you are
- 8+ years in B2B SaaS sales at the Enterprise level
- Demonstrated experience selling complex, technical solutions, ideally including AI, analytics, automation, or data-driven platforms
- Comfort discussing AI concepts (machine learning, predictive analytics, automation workflows, data insights) with both technical and business stakeholders
- Demonstrated excellence selling to VP and C-level executives
- Proven ability to translate emerging technologies into clear ROI and business value
- Superior written and verbal communication skills
- Consistently deliver high 6+ figure deals
- Thrive in a fast-paced, self-starting environment
- Have the ability to efficiently prioritize time
- Validated quota achiever (top 10% in your company)
- Team-selling experience is a must-have
- Telecommunications experience is helpful but not required
- Ability to travel to meet prospects, customers, and for occasional internal meetings. Passport must be up-to-date, we are a global business
- University or College degree/diploma with excellence in your field of study, ideally: Sales, Marketing, Business, or Communications
- Do you feel like you’re able to tackle this role? Show us what you got! We absolutely don’t expect applicants to check off every box for any of our positions, and welcome you to apply if you feel like you are an excellent fit
What the job involves
- As we continue to advance our AI solutions, we’re looking for a Senior Enterprise Account Manager
- RouteThis is looking for a highly motivated individual to fill this key role in driving new revenue through new Enterprise logos and existing customer expansion. In this role you will be leading complex Enterprise Sales, drawing on your previous Enterprise sales expertise
- You will be provided with the autonomy and opportunity to manage large global accounts, working to solve complex customer challenges, leading large virtual account teams, navigating complex organizations, and driving deals to closure. You will work closely with a team of professionals to continuously increase market penetration, disrupt an industry that is ripe for disruption, and drive significant revenue
- You will be maniacally focused on building a strong pipeline, developing unique value propositions, driving account teams to deliver successful outcomes, and creating value in a space where companies might not easily associate your solutions to solve their pains
- Understand, articulate, and navigate the unique RouteThis Value Drivers we deliver to customers and prospective clients, including our AI-powered solutions and how they drive measurable operational and customer experience impact
- Position and sell AI-driven products and capabilities by clearly translating technical functionality into business outcomes for Enterprise buyers
- Educate and guide customers on the strategic application of AI within their organizations, helping them build internal business cases for adoption
- Develop and execute on an outreach strategy for your target accounts with the assistance of marketing, sales leadership, etc
- Exceed pipeline and revenue goals on a quarterly basis
- Effectively navigate Enterprise organizations, multi-threading through key stakeholders at all levels and developing champions who are “selling” on our behalf
- Lead complex conversations around innovation, automation, analytics, and AI transformation initiatives
- Manage multiple enterprise sales cycles with 6 to 12 month purchasing cycles, with typical deal sizes in the high six figures
- Track all opportunity details including use cases, AI applications, Value Drivers, accurate timing, next steps, dollar amounts, forecasting, etc. in Salesforce.com
- Work closely with marketing and product teams to provide feedback based on customer interactions, especially related to AI capabilities, competitive positioning, and market demand
- Maintain balance in your pipeline (early/mid/late) as well as pipeline velocity and conversion rates
- Manage the client and internal teams through the customer journey, ensuring alignment on AI implementation expectations and outcomes
- Partner with customer success to ensure high satisfaction, adoption, and expansion within your accounts
Application process
- We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted
Our take
Good connectivity is the backbone of successful ISPs, Smart Home and IoT companies. Yet, with so many devices and customers, this can be hard to maintain. Traditional diagnostic methods may require trial and error, as well as repetitive questioning, leading to long queues and lower customer satisfaction.
To combat this, RouteThis provides a WiFi connection management and analytics platform. This allows companies to visualize the status of their users' connections, diagnose issues remotely, and facilitate rapid customer service and reconnection. These solutions support customer attraction and retention, enabling these companies to grow.
Whilst remote customer service for WiFi services already exists, RouteThis stands out with its data-driven approach. It continues to develop its offerings, for example with an industry-first platform for intelligent WiFi self-installs - enabling people to set up their own WiFi without a technician visit or support call.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-23% employee growth in 12 months
Company
Funding (2 rounds)
Feb 2022
$18.5m
SERIES A
Apr 2018
$3.7m
SEED
Total funding: $22.2m
Company benefits
- Health & Wellness - From dental to acupuncture, and everything in between, our benefit program covers it all—so you can build the future you want and achieve all your health and wellness goals
- Everyone is Welcome - We believe diversity, inclusion, and belonging are core tenets of any society. That’s why we’ve built a workplace where everyone is welcome, and everyone has equal access to opportunity
- We're Flexible - You know how you work. We’ll help you do that. Our flexible work environment means you have the freedom to work when and how you’re at your best
- Work and Play - Work can be fun, and we’ll make sure it is! From monthly social events to team lunches, a fully stocked office kitchen, and more, there’s never a dull moment at RouteThis
Company HQ
City Commercial Core, Kitchener, ON
Leadership
Jason Moore
(Co-Founder & CEO)Researcher and Developer for Semtech from 2011 to 2012.
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