Manager of Product Research, Snap
$184-276k
+ RSU's
Social media & camera company
Be an early applicant
Social media & camera company
1001+ employees
Be an early applicant
$184-276k
+ RSU's
1001+ employees
Company mission
To empower people to express themselves, live in the moment, learn about the world, and have fun together.
Role
Who you are
- Advanced understanding of UX Research methods with the ability to articulate study design to stakeholders
- Excellent presentation skills and comfort communicating at executive level
- Ability to deliver on multiple projects with competing deadlines
- Ability to think outside the box and bring new ideas and thinking to the UX Research space
- Bachelor's degree in design, HCI, Psychology, Anthropology, Cognitive Science, or related field or equivalent years of experience
- 8+ years of experience conducting UX Research for product and design teams
- 2+ years of experience leading or managing UX Research teams
Desirable
- Advanced degree in Human Factors, HCI, cognitive psychology, or related area
- Experience leading international research
- Experience leading growth research
- Experience designing both qualitative and quantitative research studies, analyzing results, and creating reports with impactful product and design insights
- A great product understanding of Snapchat
What the job involves
- The Product team uses creativity, insights, and operational excellence to steer our product vision across Snap Inc. This team of designers, scientists, and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways
- Identify unique user needs and behaviors that drive the team to create innovative products
- Proactively identify research needs and partner closely with Product Managers, Designers, Engineers, Data Scientists, and Growth teams to define multiple research roadmaps and strategies based on product, business and user needs
- Manage Senior Researchers capable of executing major projects at an organizational and company level
- Lead and influence cross-functional teams without oversight
- Manage and grow teammates at various levels of experience
- Analyze qualitative and quantitative findings and articulate actionable product and design insights to partners
- Be a strong advocate for the user – evangelize user-centered design practices and the importance of usability within the development groups, our company, and other cross-functional organizations
- Be a part of a fast-paced and impactful team, supporting broader research initiatives
Our take
Snap is the social media giant that owns Snapchat, a social media mobile app released in 2011. Created to serve as a more emotive communication form than texting, the app has gained mass popularity, reaching upwards of 400 million daily users worldwide.
After rejecting a billion dollar acquisition from Meta (then Facebook) in 2013, Snap has found itself in competition with the social media giant, particularly with Instagram. Despite this, the company has marked a place for itself in the ever competitive social media space through developing features like a Discover tab, augmented reality lenses, in-app games, ads and monetisation options, as well as launching its paid service, Snapchat+.
Snap has so far not earned an annual profit since going public in 2017, but as Snapchat's user base has continually increased it has nearly closed the gap. Like other tech companies it suffered in late 2022 due to a surprise drop in advertising revenue, but has been rebuilding to its former trajectory since then. Given Snapchat's lasting popularity amongst young people, further success appears likely.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2016
$1.8bn
SERIES F
Mar 2015
$200m
SERIES E
Total funding: $2.6bn
Company benefits
- Paid maternity, paternity and family caregiver leave
- Adoption, surrogacy, infertility and fertility preservation benefits
- Backup child care coverage, caregiver assistance and digital maternity care support
- Short-term disability, long-term disability, life insurance and AD&D insurance
- Comprehensive medical coverage, including PPO, HSA and HMO options
- Dental coverage, including orthodontia benefits
- Vision coverage, including LASIK benefits
- Gym perks and discounts
- Team fitness classes, hikes and races
- Sports leagues
- Cooking and nutritional workshops
- Generous time off and leave programmes
- Meditation and yoga classes
- Emotional and mental health support programmes and apps
- Social gatherings, team outings and volunteering programmes
- Speaker series, classes and subscriptions to educational programmes
- Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth and after-tax basis for your retirement (yes, we even have the Mega Backdoor option!)
- Rocket Lawyer memberships
- Financial education programmes
- Compensation packages that let you share in Snap's long-term success!
- Have a teammate going through a tough time? Lend them a hand through our internal Snap-a-wish programme! We'll work hard to make sure they get the support they need.
Company values
- We Are Kind - We solve problems through action, make high-quality decisions and think with a strategic mindset
- We Are Smart - We solve problems through action, make high-quality decisions and think with a strategic mindset
- We Are Creative - We gracefully manage ambiguity, cultivate innovation and demonstrate an insatiable desire to learn
Company HQ
Sunset Park, Santa Monica, CA
Articles
Leadership
Evan Spiegel
(CEO)Graduated from Standford with a BS in Product Design.
Bobby Murphy
(CTO)Studied Mathematical and Computational Science at Stanford.
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