Head of Internal Communications, Twitch
$113.6-211.2k
More information about location
Gaming-focused livestream platform
Job no longer available
Gaming-focused livestream platform
1001+ employees
Job no longer available
$113.6-211.2k
More information about location
1001+ employees
Company mission
To empower live communities on the internet.
Role
Who you are
- You can lead with confidence and are comfortable working with senior executives
- 5+ years of experience in internal communications, including experience working in-house
- Proven success building and implementing internal communications programs
- Ability to operate at both strategic and execution levels
- Ability to work independently and exercise sound judgment in dynamic environments
- Strong collaboration and project management skills
- Experience counseling C-level executives
- Exceptional written and verbal communications skills
- Enthusiasm for Twitch and our community
Desirable
- Passion for creators or experience as one yourself
What the job involves
- The Senior Manager, Internal Communications will lead the development and execution of Twitch's internal communications strategy
- You will report to the Global Head of Communications and partner with senior leadership, as well as and the people, employee experience, and communications teams to foster belonging and help keep employees around the globe informed and engaged
- You’ll oversee our weekly All Hands, improve the efficacy of existing channels and consider developing new ones to help inform and ensure alignment
- You will work with the Twitch executive team and provide strategic counsel company-wide news and announcements, and crisis and change management
- You’ll partner with the people team to help shape our inclusion, diversity, equity and belonging strategy and programs
- Oversee and develop a comprehensive approach to internal communications, setting the strategic direction in close collaboration with the executive team
- Develop innovative ways of communicating with and engaging employees across a range of formats
- Develop and implement communication programs to help bring our mission to life for employees
- Identify opportunities to help employees understand Twitch’s goals and objectives, and how their work ladders up
- Partner with our People team and company leadership on news and announcements, including crisis and change management
- Provide strategic counsel to senior executives
Our take
Twitch is the world's leading video platform for gamers, allowing users to livestream gaming sessions and curate a dedicated community for their content. By dedicating the platform to gaming alone, it has amassed a loyal following of fans, and been able to launch its Partner Program where streamers can monetize their livestreams, incorporate corporate partnerships, and even attend TwitchCon, a convention where dedicated gamers can socialize.
Twitch's acquisition by Amazon in 2014 saw its viewers double in a year, bringing the platform to a wider audience. However, with YouTube streaming popularity on the rise, it has big competition to contend with, as some popular streamers prefer going live on the video giant. Interestingly, a recent move by the platform was to enable its partner streamers to make live content on other platforms - previously inhibited by its exclusivity clause - which may combat the possibility of losing streamers permanently to YouTube.
In 2022, Twitch had to contend with backlash for its proposal to cut creator income by reducing their cut of subscription earnings. However, with the plan only affecting a minute number of creators, the controversy appears to have died down. Needless to say, Twitch is for now entirely comfortable in the market - with possible plans to extend past gaming bringing the chance to generate more popularity yet.
Steph
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2013
$20m
SERIES C
Sep 2012
$15m
SERIES B
Total funding: $43.2m
Company HQ
Belden Place, San Francisco, CA
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