Principal Designer, Zapier
$222.7-334.1k
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
$222.7-334.1k
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You’re an expert in product and UX design. You have 10+ years of experience designing valuable digital products for significant user bases
- You have a strong understanding of the product development process, from discovery and shaping to detailed product design work.
- You are well-versed in design methods, processes, and best practices for user-centered design and you understand how to apply them situationally. You stay up-to-date with new methodologies and practices and seek evolve the team’s operations in order to produce world-class work
- You stay up-to-date with new methodologies and practices and seek evolve the team’s operations in order to produce world-class work
- You have a strategic mindset and a vision-driven approach. You grasp and can articulate the broader vision and objectives of a product. With your ability to understand the high-level strategy, you excel at breaking down complex ideas into tangible projects and initiatives that align with the overall product strategy
- You drive quality. You set the bar for quality (both visual design and experience quality) with the designers you work with. You put in place rituals and frameworks to help hold a high bar of quality in the ultimate product experience that we deliver
- You are a strong systems thinker. You think broadly and holistically and understand how all the pieces connect together. In doing so, you continually identify key gaps in the customer experience and opportunities for improvement
- You are results-oriented. You thrive in a fast-paced environment where execution is key. You have strong project management skills that enable you to drive the execution of strategic projects
- You are a clear and persuasive communicator. You have effective methods for communication and driving alignment. You bring the voice of the customer to life. You understand how to communicate with senior leaders for buy-in and how to adapt that communication for partners, stakeholders, and team members
- You leverage research and data. You understand when to use qualitative or quantitative methods and how to translate results into actionable plans. You communicate what you learn with your team to enhance the quality and effectiveness of your work
- You are a skilled mentor, coach, and design leader. You have a track record of mentoring designers. You've introduced and broadened design practices and enhanced design cultures. You plan and facilitate collaborative sessions with designers and cross-functional build alignment and achieve better results. You bring more junior designers along with you and provide opportunities for them to shine
What the job involves
- Tackle high-impact problems. You’ll embrace the challenge of solving complex, undefined problems that explore broad strategic areas. You’ll design innovative solutions that address user needs and drive business growth
- Shape Vision. You’ll collaborate with product and design leaders and cross-functional partners to develop clear and compelling vision work for medium to long-term product problems
- Drive Quality. You’ll work with design leadership and our design team members to set up practices and processes to ensure the quality of our product experience. You’ll partner on Design Systems initiatives to make sure quality and accessibility have wide reach in our product
- Drive Organizational Collaboration. You’ll collaborate closely with stakeholders across different teams and departments to ensure alignment. You’ll communicate design direction and strategy throughout the organization
- Lead and Mentor. You’ll mentor and help grow other designers on the team, providing guidance and support in their professional growth. You’ll foster a collaborative and inclusive environment, encouraging the team to share work, push boundaries, and explore new ideas
- Enhance the Design Team. You’ll be empowered to drive initiatives aimed at improving processes, enhancing quality, and creating new opportunities for the entire design organization. Your insights and expertise will shape the future direction of our design team, paving the way for even greater success
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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