Sales Strategy & Operations Manager, Beyond Finance
Debt resolution programs
Job no longer available
Debt resolution programs
1001+ employees
Job no longer available
1001+ employees
Company mission
To help people escape crippling debt and achieve financial freedom.
Role
Who you are
- The ideal candidate will have the enthusiasm for diving deeper into existing processes and tirelessly looking for opportunities to “move the needle.”
- Bachelor's degree from an accredited college or university
- 2 or more years of relevant experience required. Previous call center experience is a plus
- Experience executing complex strategic and operational initiatives with solid business judgment
- Strong knowledge of business and concepts
- Demonstrated ability to deliver results in a fast-paced environment
- Quick learner; willing to dive in and get her/his hands dirty
- Exceptional problem-solving skills, with the ability to conduct analysis and make strategic recommendations
- Excellent communication and interpersonal skills
What the job involves
- The Strategy & Operations Manager is responsible for overseeing effective operating procedures for the Beyond Finance Sales Department’s call center
- Their duties include reviewing and implementing processes to improve company operations
- Manage initiatives that focus on new projects, process optimization and customer and employee experience enhancements; Initiatives will require end-to-end execution from initial assessment through recommendation and implementation
- Lead roadmap of enhancements to drive continuity, reduce risk, and enable new capabilities
- Identify opportunities to increase revenue, as well as for automation and system improvements
- Build relationships with key stakeholders across the business to define needs and deliver holistic solutions
- Author and deliver executive level reporting, including periodic business reviews
- Designs and builds robust architecture to support product / operations / business initiatives
- Is an expert in a topic / area of coverage, and the trusted ' go to', such that others seek their opinion
- Articulates suggestions and opinions to leadership frequently, and backed by data and knowledge of the project and business
- Knowledgeable on compliance and operational rules and how they apply to the business
- Expert on the product and operational tasks
Our take
In a financial landscape where consumer debt has reached record highs, Beyond Finance specializes in debt resolution services tailored to individual needs. Recognizing the complexities of personal debt, the company focuses on creating debt reduction schemes that guide consumers through the intricacies of debt consolidation and resolution, offering a strategic approach to alleviate the burden of indebtedness.
The company's debt reduction programs come equipped with financial education and tools, delivered via an individualized scheme. Importantly, this is all accessible via a mobile app, meaning Beyond's programs stand out for being incredibly easy to manage and use.
This commitment to providing simple, tailored debt resolution services underscores Beyond's dedication to helping individuals regain financial control. In its pursuit of sustained growth, the company has secured a substantial injection of capital that is poised to propel its consistent operations and fuel future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Generous PTO
- Competitive Health Care Plans
- 401(k) Matching
- Paid Referral Program
- Paid Parental Leave
- LifeMart Discount Program
- At-home Equipment Provisions
Company HQ
Chicago Loop, Chicago, IL
Leadership
Lou Antonelli
(COO)Has worked at Beyond Finance since 2019, initially as an Executive VP before becoming the Chief Operating Officer in 2020. Before joining Beyond, they were the VP and CRO at National Debt Relief and the Director of Business Relationships at Costco.
Salary benchmarks
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