Head of Planning and Forecasting Transformation, Starling Bank
FTC 12 Months
Mobile-first bank offering personal, joint and business accounts
Posted today
Mobile-first bank offering personal, joint and business accounts
1001+ employees
Posted today
1001+ employees
Company mission
To solve our customer's problems - and build the best bank in the world.
Role
Who you are
- Bachelor's degree in Business Administration, Finance, or a related field
- Proven experience in planning and forecasting transformation, and process improvement
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Experience with planning and forecasting software and tools
- Project management experience
What the job involves
- We are now looking for a Head of Planning and Forecasting to join us for a 12 month Fixed Term Contract who will lead the transformation of planning and forecasting processes across Operations to enhance accuracy, efficiency, and strategic alignment
- Drive the implementation of new tools, methodologies, and best practices across the organisation
- This role will report into the Director of Operations Shared Services
- Develop and execute a transformation roadmap for planning and forecasting aligned to the Operations and Bank strategy
- Align planning and forecasting processes with overall business objectives
- Identify opportunities for process improvement and innovation
- Analyse current planning and forecasting processes and identify inefficiencies and opportunities
- Design and implement streamlined and standardised processes across Operations
- Develop documentation for new processes and procedures
- Evaluate and select appropriate planning and forecasting software and tools
- Lead the implementation and integration of new technology solutions
- Provide training and support to users on new systems and processes
- Establish key performance indicators (KPIs) to measure the effectiveness of planning and forecasting processes
- Monitor and report on performance against targets
- Identify and address any performance gaps or issues
- Collaborate with cross-functional teams to ensure alignment and buy-in
- Communicate effectively with stakeholders at all levels of the organisation
- Provide regular updates on the transformation progress
Application process
- Applications for this role will close on Friday 4th July
Our take
Starling started life focused on consumer banking, it has since found most of its success by competing in the business banking space. Its caught up with Tide and beaten the likes of Monzo and Revolut to a more complete offering for businesses.
This progress resulted in the company receiving a £100M grant in April 2019 from a body created to boost competition in SME banking, which it has used to accelerate building a full suite of digital banking products: intelligent forecasting tools, and digitally-enabled relationship management functions, as well as lending products. Since then, it has gone on to raise significant rounds of funding with leading investors such as Goldman Sachs.
As well as continuing to expand in the UK, its expanding in Europe. And its imminently launching an international bank in Dublin, which has allowed it to offer its current account across the European Union post-Brexit
Banking for small businesses has historically been ignored, even though the experience is poor. Starling is in tune with knowing what its customers want, and continues to build out its range of third-party products within its banking app thanks to support from its open API. Having achieved profitability, it currently has 26 integrations, including Xero, but that figure continues to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 11 rounds)
Apr 2022
$175.3m
LATE VC
Jun 2021
$47m
LATE VC
Total funding: $1.2bn
Company benefits
- Time off: 25 days holiday, plus your birthday as an extra freebie. You can also opt out of bank holidays and take them when works for you!
- Health insurance: Private health insurance with Vitality Health, one of the UK's leading private medical insurers
- Pension scheme
- Paid volunteering leave: We encourage all our employees to give back. You can take up to 16 hours paid leave a year, specifically to help causes meaningful to you
- Gym & cycle to work schemes: We offer discounted gym memberships and cycle to work schemes through salary sacrifice
- Perkbox: For a wide range of retail, entertainment and leisure discounts (as well as cash back) at a huge variety of businesses
Articles
Leadership
Anne Boden
(Founder)Held senior roles in finance over a 30 year career, including COO for AIB and Head of EMEA for RBS. Was CEO of the company for 9.5 years.
Raman Bhatia
(Group CEO)Previously CEO of OVO, Board Member at Bud, Head of Digital Bank (UK) at HSBC and VP at HouseTrip, among other roles.
Diversity, Equity & Inclusion at Starling Bank
Manuela Torrijos-Simon (Group Financial Controller)
- In the spirit of Aiming for Greatness and Doing the Right Thing, we want to be the bank with the best approach to Diversity and Inclusion
- The Always Open Forum at Starling empowers employees to come together and own their areas of interest, supporting their agenda both internally and externally
- The forum creates a safe space for conversations about all Diversity and Inclusion topics, with the spotlight currently on 3 focus areas; Race and Ethnicity, LGBTQ+ and Mental Health.
- We’re about to launch a new group to support Disability, and all of these teams help bring Starlings together to improve our workplace
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